Kaitlyn Amarasinghe
Rome,NY
Summary
Hardworking Student with part-time work experience and a thorough understanding of core subject matter. Known for meticulous attention to detail, along with outstanding observational, organizational, and communication skills.
Overview
3
3
years of professional experience
Work History
Server
Yahnundasis Golf Club
03.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Seasonal Worker
Hollister
09.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Sales Associate
Target
07.2021 - 01.2022
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Market 32
11.2020 - 06.2021
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
SUNY Polytechnic Institute
Utica, NY12.2025
High School Diploma -
Westmoreland High School
Westmoreland, NY06.2022
Skills
- Guest Engagement
- Cash Handling
- Sales Expertise
- Sales Techniques
- Guest Services
- Issue Resolution
- Multitasking
- Critical Thinking
- Organizational Skills
Timeline
Server
Yahnundasis Golf Club
03.2022 - Current
Seasonal Worker
Hollister
09.2021 - 01.2022
Sales Associate
Target
07.2021 - 01.2022
Cashier
Market 32
11.2020 - 06.2021
SUNY Polytechnic Institute
High School Diploma -
Westmoreland High School
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