Kaitlyn Back

• Lead a team of approximately 20 technicians supporting production operations.

• Successfully supported production ramp-up initiatives resulting in a 10% increase in production output while maintaining quality and delivery objectives.

• Partner with Production Planning, Supply Chain, Engineering, and Program Management teams to align production schedules, staffing levels, and customer demand requirements.

• Own operational performance metrics including On-Time Delivery (OTD), labor utilization, productivity, and First Pass Yield (FPY).

• Analyze FPY trends and implement corrective actions and process improvements to increase manufacturing quality and reduce rework.

• Serve as Control Account Manager (CAM) for assigned production elements, monitoring labor performance and resource utilization to meet program objectives.

• Optimize workforce allocation by balancing technician assignments, identifying efficiency gaps, and reallocating resources to maximize throughput and schedule adherence.

• Drive continuous improvement initiatives focused on operational efficiency, production flow, quality performance, and cost control.

• Managed material planning and production scheduling activities utilizing CostPoint to support manufacturing operations and customer delivery requirements.

• Collaborated with Operations, Supply Chain, Engineering, and Program Management teams to ensure production schedules, material availability, and resource requirements remained aligned with program objectives.

• Developed and maintained material requirements plans to support production demand while minimizing shortages and schedule disruptions.

• Improved on-time delivery performance from 57% to 92% through enhanced production planning, schedule management, and cross-functional coordination.

• Analyzed inventory levels and material requirements to identify risks and implement corrective actions supporting schedule attainment.

• Supported capacity planning and production readiness efforts by monitoring material availability and prioritizing work in accordance with customer commitments and operational requirements.

• Drove continuous improvement initiatives within the planning function, improving workflow efficiency, schedule adherence, and communication across multiple departments.

• Leveraged CostPoint MRP reporting and planning tools to provide visibility into production status, material shortages, and schedule performance.

Monitored and maintained acceptable levels of inventory through the companies MRP system.

Managed, stored, and labeled material appropriately for efficient material flow.

Maintained the Kanban stock in warehouse and in process. Provided active support to cross-functional teams.

Implemented strategies to optimize production volume and efficiency, coordinates quality protocols, and collaborated closely with production managers and engineers.

Coordinated the workflow within and between departments.

Identified improvement opportunities to increase efficiency and accuracy within the companies MRP system.

Ensured accurate and timely transactions within the group.