Detail-oriented pharmacy professional specializing in pharmacy operations and medication management. Collaborates effectively with healthcare teams to enhance patient care. Expertise in prescription processing and inventory control, ensuring accuracy and compliance with regulatory standards.
Work History
Certified Pharmacy Technician
3 Years 9 Months
Walmart Pharmacy | 02.2023 - Current
Processed prescriptions accurately, verifying dosage, directions, and insurance information for dispensing.
Resolved insurance claim issues and coordinated prior authorization support for prescription fulfillment.
Supported pharmacists with prescription filling, labeling, and patient counseling preparation.
Streamlined daily workflow by prioritizing urgent prescriptions and reducing processing delays.
Coordinated verification and filling of more than 700 daily prescriptions in high-volume retail pharmacy environment.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Lead Sales Associate
1 Year 6 Months
Curaleaf Dispensary | 04.2021 - 10.2022
Executed opening and closing procedures, secured valuables, armed and disarmed alarm system, and inspected premises for urgent needs.
Trained associates on product knowledge, POS procedures, and dispensary service standards.
Entered privileged health information into computer systems and upheld state and federal health facility standards.
Led sales floor operations, ensuring consistent customer service and compliant cannabis sales practices.
Verified customer identification and maintained strict compliance with dispensary regulations and age-restriction protocols.
Processed transactions accurately using point-of-sale systems, cash handling procedures, and daily reconciliation workflows.
Retail Shift Leader
2 Years 2 Months
Cracker Barrel | 01.2019 - 03.2021
Developed training programs for a team of 15+ associates focused on selling behaviors and business needs; introduced new sales techniques and improved stockroom organization.
Led shift operations, coordinated team assignments, and maintained smooth guest flow during peak service periods.
Trained new associates on POS procedures, guest service standards, and store opening and closing routines.
Office Receptionist
2 Years 9 Months
Breeze-Courier | 03.2016 - 12.2018
Executed daily operations of an independent newspaper, performing bookkeeping tasks, handling credits and collections, preparing and sending bills, and maintaining financial records.
Greeted visitors and managed front desk communications with professionalism and accuracy.
Answered multi-line phone calls, routed inquiries, and relayed messages promptly.
Education
High School Diploma
Taylorville Senior High School | Taylorville, IL | 01-2016