Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kaitlyn Barr

Rockledge

Summary

Dynamic customer service representative with a proven track record at Barr Funeral Home, excelling in problem resolution and relationship building. Skilled in compassionate communication and prioritization, I enhanced service delivery standards and fostered client loyalty through personalized experiences, ensuring timely and accurate order processing. Passionate about creating positive interactions and improving processes.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Barr Funeral Home
09.2023 - 08.2025
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in processing orders, ensuring accuracy and timely delivery of services.
  • Collaborated with team members to enhance workflow efficiency and service delivery standards.
  • Implemented feedback mechanisms to identify areas for improvement in customer service processes.
  • Developed strong relationships with clients, fostering trust and loyalty through personalized service experiences.

Babysitter

Madilyn Flores
12.2022 - 08.2025
  • Supervised children during playtime, ensuring safety and engagement in activities.
  • Developed and implemented creative play activities tailored to individual interests.
  • Prepared nutritious meals and snacks, promoting healthy eating habits among children.
  • Established routines that bolstered children's sense of security and predictability.
  • Maintained a clean and organized environment, enhancing overall safety for children.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.

Animal Shelter Volunteer

South Jersey Regional Animal Shelter
11.2022 - 06.2023
  • Monitored animal behavior and reported concerns to staff for timely intervention.
  • Kept animals healthy and socialized by providing regular exercises and walks.
  • Ensured a safe environment for volunteers by following established protocols regarding animal handling and safety measures.
  • Attended community events to promote pet adoption and responsible pet ownership.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Volunteer

Estell Manor School
03.2018 - 04.2018
  • Cleaned up trash off the side of the roads.
  • Worked efficiently with other students in order to clean up trash in a timely fashion.
  • Kept the other volunteers on task, so the event would run smoothly.
  • Helped the earth be cleaner and the environment around the school to be cleaner.

Education

Associate of Science - Biology

Rowan College of South Jersey
Millville
06-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Professional telephone demeanor
  • Prioritization
  • Coordination
  • Research
  • Conflict mediation

Interests

  • Community Cleanup
  • Dancing
  • Music
  • Gym Workouts
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I like looking at the stars and learning about constellations
  • Mindfulness Practices

Timeline

Customer Service Representative

Barr Funeral Home
09.2023 - 08.2025

Babysitter

Madilyn Flores
12.2022 - 08.2025

Animal Shelter Volunteer

South Jersey Regional Animal Shelter
11.2022 - 06.2023

Volunteer

Estell Manor School
03.2018 - 04.2018

Associate of Science - Biology

Rowan College of South Jersey