Healthcare
Kaitlyn Bass
Nursing Student
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I love to learn and will always ask questions when I am unsure about an item or procedure. My husband is in the military and we are both originally from Georgia. The military has has living in San Antonio, Texas as of right now. I just started Nursing School Spring 2025 at UT Health School of Medicine in San Antonio. I would love to have the opportunity to work with you and on your team! Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Veterinarian Receptionist/Assistant Technician
Grand Valley Animal Hospital, Darin Meulebroeck, Dvm
12.2022 - Current
- Completed basic and semi-skilled work with little or no oversight.
- Interacted with end users to directly address surfaced issues and reach quick resolutions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Comforted clients when pets were sick or dying and provided listening ear.
Veterinarian Technician
Animal Emergency Care Of Braselton
03.2020 - 06.2022
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Established Intravenous bags for fluid therapy and helped provide overnight care to patients
- Performed fecal examinations, urinalysis and bloodwork.
Veterinarian Technician
Healing Hands Veterinary Hospital
San Antonio, Texas
08.2024 - 12.2024
- Maintained detailed records of animal health care and diagnostic treatments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Performed fecal examinations, urinalysis and bloodwork.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
- Obtained patient history from owners and performed physical examinations.
- Comforted clients when pets were sick or dying and provided listening ear.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Trained and mentored other staff.
- Assisted veterinarians with radiographs and ultrasounds.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Administered vaccinations to variety of animal species.
- Educated clients on nutrition, preventive health and other animal care.
- Explained preventive care measures for flea and tick control and heartworms.
Assistant Manager of Sales
Aeropostale
03.2021 - 07.2021
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Coached employees on upselling products and recommending enhanced services.
- Supported staff with training, guidance and confident leadership.
- Maintained professional and impeccable environment for employees and customers.
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Managed the schedule and hiring process for the store manager
Childcare Coordinator
Bethlehem Church
09.2019 - 03.2020
- Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
- Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
- Verified proper sign-in and sign-out procedures according to optimal security protections for children.
- Implemented balanced schedules of age-appropriate learning, rest and play.
- Lead small groups during church services for middle school students
Education
Pre-Nursing
Athens Technical College
Athens, GAPre-Nursing
University of North Georgia
Dahlonega, GAHuman Nutrition - Human Nutrition
University of North Dakota
Grand Forks, ND 01.2023 - 12.2023
High School Diploma -
Oconee County High School
Watkinsville, GA05.2020
Bachelor of Science - Bachelors in Nursing
UT Health San Antonio School of Medicine
San Antonio, TX 01.2025 - Current
Skills
- Time Management
- Sales Team Supervision
- Customer services
- fast learner
- Adaptability
- Patient care and management
Certification
BLS and AED certified.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Assisted management with the training of all new staff members in all my jobs.
- Updated and maintained company database to reflect current and accurate client records.
- Responded to over fifteen customer inquiries each day as a technician at Healing Hands Veterinary Hospital.
- Responded to over twenty-five customer inquiries each shift as a technician at Animal Emergency Care of Braselton.
- Responded to over forty customer inquiries each day as a receptionist and technician at Grand Valley Animal Hospital.
Interests
Patient Advocacy
Reading and learning
Patient care
Timeline
Bachelor of Science - Bachelors in Nursing
UT Health San Antonio School of Medicine
01.2025 - Current
Veterinarian Technician
Healing Hands Veterinary Hospital
08.2024 - 12.2024
Human Nutrition - Human Nutrition
University of North Dakota
01.2023 - 12.2023
Veterinarian Receptionist/Assistant Technician
Grand Valley Animal Hospital, Darin Meulebroeck, Dvm
12.2022 - Current
Assistant Manager of Sales
Aeropostale
03.2021 - 07.2021
Veterinarian Technician
Animal Emergency Care Of Braselton
03.2020 - 06.2022
Childcare Coordinator
Bethlehem Church
09.2019 - 03.2020
Pre-Nursing
Athens Technical College
Pre-Nursing
University of North Georgia
High School Diploma -
Oconee County High School
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