Summary
Overview
Work History
Skills
Timeline
Generic

Kaitlyn Baxter

Assistant Manager
Fleming Island,FL

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

6
6
years of professional experience

Work History

Sales Associate

Fanatics
08.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Assistant Manager

Hobby Lobby
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.

Department Lead

Hobby Lobby
02.2022 - 08.2023
  • Managed effective stock rotation and inventory placement.
  • Put together special displays and coached employees on the latest promotions.
  • Utilized pre-determined corporate plans to merchandise new products.
  • Handled shift overstock, restocking, and inventory control.

Sales Associate

Kirkland's Home
11.2021 - 06.2022
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Demand Letter Clerk

Shuster & Saben LLC.
12.2020 - 11.2021
  • Draft and prepare demand letters for clients, ensuring accuracy and adherence to legal standards.
  • Review and analyze case files to gather relevant information for demand letters.
  • Assist in the negotiation process by providing support and documentation to attorneys.
  • Ensure timely delivery of demand letters and follow up on responses.

Data Entry Clerk

Shuster & Saben LLC.
09.2020 - 12.2020
  • Accurately input and update client information, case details, and legal documents into the firm’s database.
  • Verify and correct data discrepancies to ensure the accuracy of legal records.
  • Maintain confidentiality and security of sensitive client and case information.
  • Organize and maintain physical and digital files for easy retrieval by attorneys and staff.

FOH Team Member

Chick-fil-A
06.2019 - 02.2020
  • Greet and assist customers with a friendly and positive attitude, ensuring a welcoming atmosphere.
  • Take and process customer orders accurately and efficiently using the point-of-sale system.
  • Handle cash, credit, and digital transactions, ensuring accurate and secure payment processing.
  • Maintain cleanliness and organization of the dining area, restocking supplies as needed.

Party Attendant

Super Jump Party Zone
06.2018 - 05.2019
  • Greet and welcome all participants, parents, and community members, ensuring a friendly and inclusive atmosphere.
  • Organize and facilitate games and activities, engaging guests and ensuring everyone has a good time.
  • Assist with event preparation, setup, and cleanup, ensuring the venue is ready before and after the event.
  • Provide support to clients and guests during the event, addressing any inquiries or issues promptly.

Skills

  • Leadership

  • Communication

  • Problem-solving

  • Customer Service

  • Task Delegation

Timeline

Sales Associate

Fanatics
08.2024 - Current

Assistant Manager

Hobby Lobby
08.2023 - Current

Department Lead

Hobby Lobby
02.2022 - 08.2023

Sales Associate

Kirkland's Home
11.2021 - 06.2022

Demand Letter Clerk

Shuster & Saben LLC.
12.2020 - 11.2021

Data Entry Clerk

Shuster & Saben LLC.
09.2020 - 12.2020

FOH Team Member

Chick-fil-A
06.2019 - 02.2020

Party Attendant

Super Jump Party Zone
06.2018 - 05.2019

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Kaitlyn BaxterAssistant Manager