Kaitlyn Braucht

• Deliver friendly, attentive, and efficient customer service in a fast-paced, high-volume environment.
• Create a welcoming experience by treating every guest with patience, kindness, and professionalism.
• Remain calm and composed while managing busy periods, changing priorities, and unexpected customer needs.
• Communicate effectively with customers and team members to ensure smooth and efficient service.
• Work collaboratively with team members to maintain high service standards and a positive environment.
• Quickly adapt to changing responsibilities while maintaining accuracy and attention to detail.
• Handle customer concerns professionally and work toward positive solutions.

• Long term woman's leader at Gateway church
• Cultivating relationships with women
• Walking alongside women in need
• Leading life groups
• Teaching WILD (women in ministry class)
• Admin work

• Provided administrative and organizational support while communicating professionally with leadership, staff, donors, and community members.
• Worked closely with women's homes and individuals from a variety of backgrounds, requiring compassion, discretion, patience, and strong interpersonal skills.
• Assisted with donations and organizational resources while maintaining accuracy and accountability.
• Managed multiple priorities and changing needs while remaining organized and composed.
• Built trusting relationships through clear communication, reliability, and a genuine desire to help others.
• Handled sensitive situations with professionalism, empathy, and discretion.
• Position concluded following the organization's closure.

• Create comfortable, positive, and personalized experiences for clients while working with individuals, couples, families, and children.
• Build rapport quickly with people of different ages, personalities, and backgrounds.
• Communicate clearly with clients before, during, and after appointments to understand expectations and provide excellent service.
• Remain calm and solution-oriented when unexpected changes or challenges arise during sessions and events.
• Manage scheduling, client communication, payments, planning, and day-of responsibilities while maintaining professionalism.
• Adapt communication and approach to individual client needs to ensure each person feels comfortable and valued.
• Develop long-term client relationships through reliability, professionalism, and exceptional customer care.

• Provided dependable and compassionate care for children while maintaining a safe, structured, and positive environment.
• Remained calm and reassuring during stressful, emotional, or unexpected situations.
• Communicated consistently with parents and adapted to individual family expectations and needs.
• Managed schedules, activities, transportation, meals, and changing priorities while maintaining a high level of responsibility.
• Developed strong patience, emotional awareness, conflict-resolution, and problem-solving skills.
• Built lasting trust with families through dependability, communication, and attentive care.

• Provided friendly and efficient service in a busy, customer-facing environment.
• Built positive relationships with customers through attentiveness, communication, and professionalism.
• Maintained composure and accuracy while handling multiple customer requests simultaneously.
• Assisted coworkers and contributed to efficient team operations during high-volume periods.
• Addressed customer concerns with patience and a solution-focused attitude.
• Demonstrated reliability, flexibility, and strong attention to detail.

In Progress

Completed