Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Kaitlyn Cates

Troy,IL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

RN

SSM Health Cardinal Glennon Children's Hospital
01.2023 - Current
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.

Waitress

Applebee's Grill + Bar
04.2018 - 01.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Home Health Aide

Independent
12.2021 - 09.2022
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Education

Bachelor of Science - Nursing

Southern Illinois University Edwardsville
Edwardsville, IL
12.2022

Skills

  • Compassion and Empathy
  • Clinical Judgment
  • Critical Thinking
  • Adaptability
  • Professionalism

Accomplishments

    Daisy Award

Certification

PALS

BLS

Missouri nursing license

References

References available upon request.

Timeline

RN

SSM Health Cardinal Glennon Children's Hospital
01.2023 - Current

Home Health Aide

Independent
12.2021 - 09.2022

Waitress

Applebee's Grill + Bar
04.2018 - 01.2023

Bachelor of Science - Nursing

Southern Illinois University Edwardsville
Kaitlyn Cates