Kaitlyn Cavender
Jacksonville
Summary
Results-driven Branch Manager with expertise in operations management and relationship building. Enhanced customer satisfaction and streamlined operations, leading to reduced overhead costs and improved service quality. Led teams to exceed sales performance goals through strategic planning and effective communication, fostering strong customer relationships within the branch.
Overview
3
3
years of professional experience
Work History
Branch Manager
Republic Finance
Jacksonville
09.2025 - Current
- Now managing over 2,500 accounts and producing over 2 million dollars in profit for the company in this branch.
- Maintained production goal of 120% monthly across all areas, including delinquency, new money, auto amount financed, direct loan dollars, and live check conversions.
- Conducted third successful audit to ensure adherence to company policies.
- Exceeded monthly goals by establishing specific action plans, including daily, monthly, and yearly strategies.
- Monitored branch performance against key performance indicators and implemented corrective actions to meet objectives.
- Achieved a ranking of #5 in the state of Florida after relocating in September.
Branch Manager
Republic Finance
Oxford
08.2024 - 08.2025
- Managed over 1,500 accounts per month and maintain a 4%, (125% of goal), delinquency per month.
- Within 3 months of becoming a manager, received a satisfactory audit across the board. (This was not done in this branch in over 5 years.)
- Produced over $1.5 Million profit within 12 months of becoming manager.
- Advanced branch performance to consistently rank in the top 5 in the state.
- Increased the average goal for my branch to 110% in 12 months. It was previously an average of 50%.
- I was the audit manager for all regional branches. I did mock audits for branches in my region before internal auditors came to their branches.
Assistant Branch Manager
Republic Finance
Tupelo
01.2023 - 08.2024
- Supported the Branch Manager with daily tasks, ensuring smooth
branch functioning and effective communication amongst team
members. - Implemented targeted sales strategies, contributing to branch profitability.
- Identified cross-selling opportunities and promoted company products, aiding in achievement of branch sales goals.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to company policies and regulations.
- Supported the Branch Manager with daily tasks, ensuring smoothbranch functioning and effective communication amongst teammembers.
Education
BBA - Business Administration And Management
University of Mississippi
Oxford12-2022
Skills
- Account management
- Customer relationship management
- Sales forecasting
- Profitability analysis
- Performance monitoring
- Action planning
- Branch audits
Timeline
Branch Manager
Republic Finance
09.2025 - Current
Branch Manager
Republic Finance
08.2024 - 08.2025
Assistant Branch Manager
Republic Finance
01.2023 - 08.2024
BBA - Business Administration And Management
University of Mississippi