Talented restaurant team members with a strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Red Hospitality
05.2023 - 08.2023
Worked as front of house for Red Hospitality at Bungalows Key Largo
Booking Boat Trips for Guests: responsible for assisting guests in booking boat trips, ensuring they had a smooth and enjoyable experience during their stay
Making Lunch and Dinner Reservations: helped guests secure reservations for lunch and dinner, likely at the resort's restaurants or at nearby dining establishments
This ensured that guests had dining options that met their preferences
Producing Food Orders for Daily Boat Trips: handled food orders and preparations for guests going on daily boat trips
This involved ensuring that the meals were ready and packed for the trips, considering dietary restrictions and preferences.
Kendall Regional Medical Center
01.2014 - 01.2022
Coordinating Events and Projects with PAC: played a pivotal role in organizing and executing events and
projects in collaboration with the Pediatric Advisory Council
These activities aimed to improve the well-being
and experience of pediatric patients and their families
Hospital Staff and Pediatric Patient Interaction: Worked closely with hospital staff and pediatric patients,
ensuring that the pediatric unit was a welcoming and comfortable environment for the young patients
This
could have involved various aspects of hospitality, from providing emotional support to arranging amenities
Organizing Community Events: You took on the responsibility of planning and organizing community events
such as the Teddy Bear Clinic and Arts and Crafts activities
These events likely provided children with fun and
educational experiences while in the hospital
Supervising Volunteers: You managed and supervised a team of over 150 volunteers from three different high
schools
This role involved leadership, coordination, and ensuring that volunteers were engaged and
contributing effectively to the hospital's initiatives.
Sales Associate
Michaels Craft Store
11.2020 - 02.2021
Worked in customer service
Floor sales associate; helped customers find what they needed for projects as well as guiding them through the store
Worked the cash register handling monetary transactions as well as answering to customer inquiries on the phone as well as in person
Education
graduate - Performing Arts and Entertainment Academy
Doral PerformingArtsand EntertainmentAcademy, Doral Academy, Doral College
Doral, FL
06.2022
A.A - undefined
Santa Fe College
Gainesville, FL
Skills
Customer Deliveries
Member Support
Multilingual
People Skills
Meal Preparation
Daily Logs
Billing and Payment Processing
Customer Preferences
High-Volume Environments
Loss Prevention Goals Monitoring
Financial Accounting
Shift Work
Accomplishments
Certifications: Digital Media/Multimedia and Television Production
Additional Information
Awards and Recognitions: , Kendall Regional Hospital’s Excellence award for completing over 900
volunteer hours, Honor Roll
Certification
Digital Media/Multimedia and Television Production
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front of House Team Member
Red Hospitality
05.2023 - 08.2023
Sales Associate
Michaels Craft Store
11.2020 - 02.2021
Kendall Regional Medical Center
01.2014 - 01.2022
graduate - Performing Arts and Entertainment Academy
Doral PerformingArtsand EntertainmentAcademy, Doral Academy, Doral College