Kaitlyn Cieszynski
Kissimmee,FL
Summary
Dedicated and driven employee who is seeking to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
3
3
years of professional experience
Work History
Front of House Trainer
4 Rivers Restaurant Group
01.2024 - Current
- Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
- Streamlined communication between front-of-house and back-of-house teams to ensure smooth operations during peak hours.
- Mentored new employees, fostering a supportive environment conducive to growth and development.
- Performed cash handling activities and secured nightly bank deposits.
Attractions Attendant
Universal Orlando
06.2022 - 05.2023
- Answered questions from guests about available services and amenities.
- Communicated with management team regarding any issues or incidents that may occur during shift hours.
- Followed all guidelines related to customer service standards while interacting with guests.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Sales Associate
Funspot
05.2021 - 07.2021
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
N/A -
Poinciana High School
Kissimmee, FLSkills
- Customer Service
- Time Management
- Issue Resolution
- Decision-Making
- Cash Handling
- Upselling strategies
Timeline
Front of House Trainer
4 Rivers Restaurant Group
01.2024 - Current
Attractions Attendant
Universal Orlando
06.2022 - 05.2023
Sales Associate
Funspot
05.2021 - 07.2021
N/A -
Poinciana High School
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