Kaitlyn Collins
Independence,MO
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. Authorized to work in the US for any employer
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Residence Inn
Kansas City, MO
08.2025 - Current
- Supervised daily operations of food service and quality.
- Developed staff schedules.
- Ensuring ordering needs are met.
- Ensuring operation is held to brand standard
- Communicating with other leadership team members
- Organizing and conducting catering events promptly and efficiently.
Receptionist/Front Desk
Aloft hotel
North Kansas City, MO
01.2024 - 07.2025
- Assisting guests with check ins, check outs
- Training new team members
- Answering phone calls
- Assisting guests with making their stay more pleasant
- Sending, verifying, and communication with businesses regarding Credit card authorizations
- Making a lasting impression on guests
Caregiver
All Services Home Health Care
06.2018 - 11.2022
- Assisted with daily activities, meal preparation, grooming, and medication reminders.
- Assisted clients with daily living needs to maintain self- esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Server
Perkins Restaurant and Bakery
05.2015 - 04.2018
- Cultivated warm relationships with customers.
- Worked with POS system to place orders, cash out the guest, and manage bills.
- Explained menu items and suggested appropriate options for allergy concerns.
Career Advisor
Inside Ventures
03.2015 - 04.2018
- Developed career and education plans based on clients needs.
- Consulted clients one on one regarding current situation, degrees, education, and employment history.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Receptionist
Allstate Insurance
03.2012 - 01.2015
- Confirmed appointments, communicated with clients, and updated client records.
- Keep reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma - undefined
Olathe South High School
01.2010
Skills
- Home Care
- Cash register
- English
- Serving
- Adaptability
- Hospitality
- Cash handling
- Multitasking
- Organizational skills
- Microsoft Word
- Leadership
- Caregiving
- Typing
- Detail oriented
- Attentive to people
- Respectful and compassionate
- Time management skills
- Multi- tasking and organization
- Building customer trust and loyalty
- Understanding customers needs
- Upbeat and positive attitude
- Proactive self- starter
- Time management
- Meal Preparation
- Cooking
- Guest relations
- Phone etiquette
- Front desk
- Management
- Customer service
- POS
- Communication skills
Certification
- Food Safety Manager Certification January 2026
- Driver's License July 2023 to November 2026
- ServSafe
- Food Handler Certification
Timeline
Food and Beverage Supervisor
Residence Inn
08.2025 - Current
Receptionist/Front Desk
Aloft hotel
01.2024 - 07.2025
Caregiver
All Services Home Health Care
06.2018 - 11.2022
Server
Perkins Restaurant and Bakery
05.2015 - 04.2018
Career Advisor
Inside Ventures
03.2015 - 04.2018
Receptionist
Allstate Insurance
03.2012 - 01.2015
High School Diploma - undefined
Olathe South High School