Kaitlyn Crawley
Clarksville,Tennessee
Summary
Proven Fitness Consultant at Gold's Gym, adept in customer service and sales expertise, enhanced membership retention, and increased revenue by meeting sales targets. Skilled in staff training and problem-solving, established strong client relationships for long-term loyalty. Maintained CPR certification, ensuring a safe workout environment.
Overview
1
1
year of professional experience
Work History
Fitness Consultant
Gold's Gym
01.2023 - 01.2024
- Mentored new Fitness Consultants ,providing guidance on best practices and gym policies to ensure consistent quality of service.
- Increased gym revenue by consistently meeting sales targets for memberships.
- Established strong client relationships, resulting in numerous referrals and long-term loyalty to the gym facility.
- Stayed current with CPR certification to provide emergency response in case of injury.
- Maintained a clean and organized workout environment to enhance the fitness experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved member complaints professionally, leading to improved customer relations and loyalty.
- Provided prospective members with accurate information regarding gym services, pricing options, class schedules, and equipment options.
- Conducted facility tours for potential members, showcasing amenities offered while highlighting the benefits of joining the gym community.
Education
High School Diploma -
Wild Wood Christian Academy
Clarksville, TN01-2023
Skills
● CustomerService
● Problem-solving abilities
● Administrative Support
● Staff Training
● Prioritization
● Product Sales
● Coordination
● Sales expertise
● Social Media and Digital Presence
● Goal-Oriented
- Empathy for Animals
- Feeding animals
- Animal Care
- Animal Handling
Timeline
Fitness Consultant
Gold's Gym
01.2023 - 01.2024
High School Diploma -
Wild Wood Christian Academy