KAITLYN CRUZ
Portland,OR
Summary
Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server/Busser
Field and Vine Catering
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Pool Attendant
Lifetime Fitness
07.2023 - 09.2023
- Maintained cleanliness of pool deck, locker rooms and restrooms to ensure safety standards were met
- Greeted guests, answered questions and provided information about the pool area
- Communicated effectively with colleagues, supervisors and customers in order to provide excellent customer service
- Provided assistance with setting up chairs, umbrellas and other amenities for guests as requested
- Reported any unsafe conditions or needed repairs to supervisor immediately.
Daycare Worker
Bethany Childcare Inc
09.2022 - 05.2023
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
- Developed positive relationships with parents, staff, and children through effective communication skills
- Assisted in preparing food and serving meals and refreshments to children
- Maintained a secure environment for all children, following established safety standards
- Ensured safety of children at all times while providing supervision during outdoor playtime.
Education
Bachelor of Science (B.S.) in Environmental Studies Candidate -
Oregon State University
Corvallis, ORSkills
- Effective Communication
- Teamwork and Collaboration
- Patience and empathy
- Customer service excellence
- Adaptability
- Time Management
Timeline
Server/Busser
Field and Vine Catering
06.2024 - Current
Pool Attendant
Lifetime Fitness
07.2023 - 09.2023
Daycare Worker
Bethany Childcare Inc
09.2022 - 05.2023
Bachelor of Science (B.S.) in Environmental Studies Candidate -
Oregon State University
Similar Profiles
Ben DerringerBen Derringer
Contract Chef at Oak & Vine Catering Co.Contract Chef at Oak & Vine Catering Co.
Azeneth HuertaAzeneth Huerta
STDT 2 at Olive & Vine CateringSTDT 2 at Olive & Vine Catering
Joseph Tate IIIJoseph Tate III
Assistant Manager at On The Vine CateringAssistant Manager at On The Vine Catering