Kaitlyn Darst
Willard,MO
Summary
Experienced with team coordination and task management, ensuring high-quality service. Utilizes leadership and problem-solving skills to address challenges and maintain team efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Crew Member Team Leader
McDonald's Restaurant
Willard, MO
09.2025 - 02.2026
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Supervised daily operations and ensured adherence to safety protocols.
- Resolved customer complaints promptly, fostering positive guest experiences and loyalty.
Crew Trainer
McDonald's Restaurant
Springfield, MO
07.2023 - 07.2023
- Clean and organize the store
- Stocking items, checking temperatures, checking dates, and pulling items that are expired
- Communicate with crew members to maintain a clean/sanitized area
- Trained other employees in customer service, food safety, and performance requirements.
- Worked with the POS system (front counter, kitchen, and drive thru)
Education
High school or equivalent -
Willard High School
Willard, MO05.2021
Skills
- Customer service - 4 years
- Time management - 4 years
- Cash Management (Handling money/ refunds) - 3 years
- Effective communication - 4 years
Timeline
Crew Member Team Leader
McDonald's Restaurant
09.2025 - 02.2026
Crew Trainer
McDonald's Restaurant
07.2023 - 07.2023
High school or equivalent -
Willard High School