Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Kaitlyn Delamore

Assistant Manager
Lawrence,KS

Summary

Industrious Center Manager dedicated to keeping operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Familiar with many markets and proactive in capturing new customers and business opportunities.

Overview

9
9
years of professional experience

Work History

Assistant Center Manager

CSL Plasma Behring
Lawrence, KS
09.2015 - Current
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Managed work and performance of more than 40 employees.
  • Directed daily operations
  • Maintained staff training
  • Created development plans for staff
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Community Relations Representative
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Assistant Manager

Cinemark Theaters
Merriam, KS
11.2013 - 07.2016
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed up to 50 team members per shift

Education

Bachelor of Arts - Anthropology

Kansas State University
Manhattan
05.2018

Minor - Microbiology

Kansas State University
Manhattan, KS
05.2018

Associate of Science - Liberal Arts And General Studies

Johnson County Community College
Overland Park, KS
05.2017

Skills

  • FDA Regulations
  • Hiring and Onboarding
  • Constructive Feedback
  • Maintaining Clean Work Areas
  • Management Training
  • Staff Leadership

Languages

French

Timeline

Assistant Center Manager

CSL Plasma Behring
09.2015 - Current

Assistant Manager

Cinemark Theaters
11.2013 - 07.2016

Bachelor of Arts - Anthropology

Kansas State University

Minor - Microbiology

Kansas State University

Associate of Science - Liberal Arts And General Studies

Johnson County Community College
Kaitlyn DelamoreAssistant Manager