Kaitlyn Dimitroff
Bennington,NE
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Waitress
China Buffet
03.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Cashier
Best Buy
11.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Taco Bell
02.2020 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Horse Camp Counselor
Elkhorn Equestrian Center
06.2017 - 07.2019
- Demonstrated commitment to professional growth by attending relevant industry conferences or workshops annually.
- Assisted in the development of camp curriculum to improve overall program quality and effectiveness.
- Managed daily horse assignments, matching campers with appropriate mounts to optimize learning experiences.
- Coordinated evening barn chores efficiently while keeping campers on schedule for other planned events or activities.
Education
Associate of Applied Science - Interior Design
Metropolitan Community College
Omaha, NE05.2024
High School Diploma -
Bennington High School
Bennington, NE05.2022
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
Timeline
Waitress
China Buffet
03.2022 - Current
Cashier
Best Buy
11.2020 - 01.2021
Cashier
Taco Bell
02.2020 - 06.2020
Horse Camp Counselor
Elkhorn Equestrian Center
06.2017 - 07.2019
Associate of Applied Science - Interior Design
Metropolitan Community College
High School Diploma -
Bennington High School
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