Summary
Overview
Work History
Education
Skills
Cooking, Working out, Being Outside, Hanging with Friends
Timeline
Generic

Kaitlyn DiNardo

Pickering,MO

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

8
8
years of professional experience

Work History

Waitress

Shirkys Pizza Pub
09.2022 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Answered customers' questions, recommended items, and recorded order information.

Consultant/Receptionist

Southbeach Tanning
08.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Waitress

Kingys Pizza Pub
01.2016 - 09.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Education

High School Diploma -

Pickerington High School Central
Pickerington, OH
05.2020

Skills

  • Warm and Friendly
  • Hospitality and Accommodation
  • Conflict and Complaint Resolution
  • Leadership
  • Project Planning
  • Greeting and Seating Clients
  • Call Answering and Routing
  • Security Awareness
  • Patient Reception
  • Organization Skills

Cooking, Working out, Being Outside, Hanging with Friends

When it comes to cooking I love finding new things on social media and trying them out. I love going to the gym and working out, it gives me time for myself and to release stress. Theres nothing like fresh air and being outside that doesn't put a smile on my face. Having a social hour and being with friends is super important, you get to make new memories and get out. 

Timeline

Waitress

Shirkys Pizza Pub
09.2022 - Current

Consultant/Receptionist

Southbeach Tanning
08.2019 - Current

Waitress

Kingys Pizza Pub
01.2016 - 09.2022

High School Diploma -

Pickerington High School Central

Similar Profiles

CREATE PROFILE
Kaitlyn DiNardo