Kaitlyn Dolan
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Bartender
Grimaldi's Pizzeria
Katy, TX
03.2018 - Current
- Prepared and served diverse cocktails and beverages to customers efficiently.
- Maintained bar cleanliness and organization during all shifts.
- Trained new bartenders on procedures and drink recipes effectively.
- Handled cash transactions and processed payments with accuracy.
- Executed opening and closing duties, including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Developed positive relationships with regular customers through friendly conversation.
Waitress
Grimaldi's Pizzeria
Katy, TX
03.2016 - 03.2018
- Took and processed customer orders accurately and efficiently.
- Managed multiple tables while ensuring timely service and attention.
- Collaborated with kitchen staff to ensure smooth food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Hostess
Grimaldi's Pizzeria
Katy, TX
10.2015 - 03.2016
- Greeted guests warmly upon arrival, seating them promptly.
- Managed reservations and organized seating arrangements to improve customer flow.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and resolve service questions.
- Maintained cleanliness and organization of host stand area to uphold professional standards.
- Provided menus and detailed daily specials to enhance guest experiences.
- Coordinated with team members to effectively optimize table turnover rates.
Education
High School Diploma -
Lone Star College
9191 Barker Cypress Rd, Cypress, TX 774433Skills
- Customer service
- Team collaboration
- Cash handling
- Time management
- Conflict resolution
- Attention to detail
- Clear communication
- Organizational efficiency
Timeline
Bartender
Grimaldi's Pizzeria
03.2018 - Current
Waitress
Grimaldi's Pizzeria
03.2016 - 03.2018
Hostess
Grimaldi's Pizzeria
10.2015 - 03.2016
High School Diploma -
Lone Star College
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