KAITLYN DONCER
Monroe,GA
Summary
Skilled in conflict resolution and active listening, with a background in guiding individuals through complex workplace issues and maintaining confidentiality. Possess strong problem-solving skills and adaptability, ready to support a new team. Eager to leverage communication and crisis response abilities in a new work environment.
Overview
5
5
years of professional experience
Work History
Union Steward
SEIU
Jefferson, GA
07.2023 - 02.2024
- Advocated for employees by actively listening to concerns, assessing needs, providing guidance, and helping individuals navigate complex workplace issues.
- Mediated interpersonal and workplace conflicts through empathetic communication, problem-solving, and collaboration among employees, management, and union leadership.
- Conducted investigations, maintained confidential documentation, and communicated sensitive information professionally while supporting fair and appropriate resolutions.
Warehouse Forklift Operator
HOMEGOODS DISTRIBUTION CENTER
Jefferson, GA
10.2022 - 02.2024
- Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Factory Worker
ELECTRODE, SK BATTERY
Commerce, GA
05.2022 - 10.2022
- Collaborated effectively in a team setting, providing support and guidance to coworkers.
- Applied critical thinking to identify problems, evaluate potential solutions, and make informed decisions.
- Communicated department standards and procedures clearly to newly hired employees.
CTR4
US NAVY
11.2018 - 04.2021
- Managed, safeguarded, and appropriately distributed classified and sensitive materials, demonstrating strict adherence to confidentiality, information security, and established protocols.
- Served as a member of the Medical Emergency Team, responding to emergency situations and supporting the safety and well-being of fellow service members in high-pressure environments.
- Organized and led a team of ten sailors in supporting the "Good Mojo" thrift shop, a community initiative focused on assisting individuals experiencing homelessness.
- Recognized with a Bravo Zulu aboard the USS George Washington for effective team organization, leadership, and commitment to maintaining a safe working environment.
- Graduated at the top of the class in Cryptology "C" School, demonstrating strong critical-thinking, analytical, and problem-solving abilities while mastering complex information.
Education
Master of Arts - Clinical Mental Health Counseling
Regent University
Virginia06-2028
Bachelor of Science - Psychology
Regent University
Virginia06-2025
Skills
- Active Listening
- Conflict Resolution
- Crisis Response
- Collaboration & Teamwork
- Verbal Communication
- Critical Thinking & Problem-Solving
- Confidentiality & Discretion
- Adaptability & Professionalism
Websites
https://www.linkedin.com/in/kaitlyn-doncer/
Timeline
Union Steward
SEIU
07.2023 - 02.2024
Warehouse Forklift Operator
HOMEGOODS DISTRIBUTION CENTER
10.2022 - 02.2024
Factory Worker
ELECTRODE, SK BATTERY
05.2022 - 10.2022
CTR4
US NAVY
11.2018 - 04.2021
Bachelor of Science - Psychology
Regent University
Master of Arts - Clinical Mental Health Counseling
Regent University