Kaitlyn Donnelly
Nashville,TN
Summary
Results-driven paralegal with a strong foundation in case management and legal documentation. Experienced in client communication and regulatory compliance, poised to support legal teams in achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Paralegal
Cheadle Law
Nashville, TN
05.2025 - Current
- Drafted and organized legal documents, ensuring compliance with regulations.
- Supported legal operations by maintaining precise case files and managing incoming files and documentation for timely processing.
- Communicated with clients to gather information and provide updates on case statuses efficiently.
- Applied defendant payments with corresponding files and facilitated daily deposit operations for the firm.
Member Service Representative
Southeast Financial Credit Union
Nashville, TN
03.2024 - 04.2025
- Assisted members with account inquiries and transactions, ensuring high-quality service delivery.
- Educated members on credit union products and services, enhancing customer engagement and satisfaction.
- Processed account openings accurately, maintaining compliance with regulatory standards.
- Resolved member issues promptly, demonstrating strong problem-solving skills in a fast-paced environment.
Trust Administrative Assistant
Planters Bank
Hopkinsville, KY
09.2022 - 03.2024
- Managed client trust accounts, ensuring compliance with regulatory requirements and bank policies.
- Facilitated communication between clients and trust officers, enhancing service delivery and client satisfaction.
- Processed trust documentation accurately, maintaining comprehensive records for audits and reporting.
- Assisted in developing trust account strategies, contributing to improved client asset management practices.
Stable Manager
Stonelea Farm
Aldie, VA
01.2016 - 09.2021
- Managed daily feeding and care routines for 25 horses, ensuring optimal health and nutrition.
- Oversaw stable operations, maintaining equipment and facilities to ensure a safe environment for staff and animals.
- Developed training programs for new staff on horse handling techniques and safety protocols.
- Implemented record-keeping systems for horse health, performance metrics, and maintenance schedules.
Education
Associate of Science - Social Sciences
Northern Virginia Community College
05-2021
Skills
- Legal research
- Proficient in MS office
- Case management
- Client communication
- Notary public
Timeline
Paralegal
Cheadle Law
05.2025 - Current
Member Service Representative
Southeast Financial Credit Union
03.2024 - 04.2025
Trust Administrative Assistant
Planters Bank
09.2022 - 03.2024
Stable Manager
Stonelea Farm
01.2016 - 09.2021
Associate of Science - Social Sciences
Northern Virginia Community College