Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kaitlyn Fleming

Kalamazoo,MI

Summary

Reliable server with a friendly attitude and flexible managing skills. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartneder

Andrew Schultz
05.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Food Runner/Host

Andrew Schultz
10.2018 - 05.2020
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant
  • Collaborated with the kitchen staff and other food runners to ensure the accuracy of orders, minimizing order errors and complaints.

Camp Counselor

Eric Lancaster
06.2018 - 08.2019
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Promoted camper growth through individualized attention, mentorship, and interpersonal skills.

Education

Associate of Arts - Liberal Arts And General Studies

Kalamazoo Valley Community College
Kalamazoo, Michigan
04.2024

Skills

  • Memory retention
  • Food Running
  • High-volume dining
  • Quick Learner
  • Point of sale operation
  • Conflict and Complaint Resolution
  • Ability to Lift 60 Pounds
  • Warm and Friendly

Certification

  • ServSafe Course Completion
  • TIPS Certified

Languages

American Sign Language
Elementary
Spanish
Elementary

Timeline

Server/Bartneder

Andrew Schultz
05.2020 - Current

Food Runner/Host

Andrew Schultz
10.2018 - 05.2020

Camp Counselor

Eric Lancaster
06.2018 - 08.2019

Associate of Arts - Liberal Arts And General Studies

Kalamazoo Valley Community College

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Kaitlyn Fleming