Kaitlyn Froelich
Elgin,SC
Summary
Dynamic paralegal with proven expertise at the SC Department of Consumer Affairs, excelling in legal research and critical thinking. Adept at managing case calendars and collaborating with attorneys to develop effective strategies. I thrive in fast-paced environments, ensuring timely completion of projects while maintaining exceptional communication.
Overview
3
3
years of professional experience
Work History
Paralegal
SC Department of Consumer Affairs
11.2023 - Current
- Aids attorneys with preparation of utility rate cases through extensive investigation of utility rates
- Supports attorneys in energy efficiency and demand side management case preparation through comprehensive research of energy efficiency and demand side management programs across utility industry
- Evaluates insurance filings within Department jurisdiction for rate increases, consulting actuary experts to assess reasonableness
- Compiles and generates depositions, legal documents, and additional materials to equip attorney with pertinent information for cases
- Supports formulation of testimony, discovery, and settlement documents for state PSC proceedings
- Coordinates case calendar management and deadline adherence to facilitate efficient division workflow
Business Office Associate
Lexington Neurology
10.2022 - 10.2023
- Coordinated physician's schedules by effectively utilizing vacant appointment slots, prioritizing patients on waiting list, and ensuring confirmation of scheduled appointments with patients.
- Utilized EPIC to execute all workflows, manage outgoing referrals, schedule appointments, and support patient care
- Engaged with physicians, management, medical office staff, and business office associates concerning patient care
- Directed outgoing referrals to appropriate care facilities, ensuring seamless continuity of care
- Corresponded with insurance companies to facilitate authorizations for referrals
- Effectively communicated complex insurance details to patients, ensuring clarity and understanding of deductibles, coverage options, and financial responsibilities
Education
Bachelor of Arts - Economics, Environmental Economics And Policy
Appalachian State University
Boone, NC08.2022
Skills
- Proficient in Microsoft 365
- Critical Thinking
- Troubleshooting skills
- Adaptive learning
- Leadership
- Deadline management
- Research and data collection
- Effective communication
Affiliations
- Sigma Alpha Lamda (National Leadership and Honors Organization)
- National Association of State Utility Consumer Advocates (NASUCA)
Timeline
Paralegal
SC Department of Consumer Affairs
11.2023 - Current
Business Office Associate
Lexington Neurology
10.2022 - 10.2023
Bachelor of Arts - Economics, Environmental Economics And Policy
Appalachian State University