Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Giambarberee

Boca Raton,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Orangetheory Fitness
01.2021 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Sales Associate

Marshalls Department Store
10.2018 - 03.2020
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Science - Psychology

Florida Atlantic University
Boca Raton, FL
05.2018

Skills

  • Task Delegation
  • Employee Scheduling
  • Product and Service Knowledge
  • Retail Operations
  • Staff Supervision
  • Sales Growth
  • Customer Rapport

Timeline

Assistant Manager

Orangetheory Fitness
01.2021 - Current

Sales Associate

Marshalls Department Store
10.2018 - 03.2020

Associate of Science - Psychology

Florida Atlantic University

Similar Profiles

CREATE PROFILE
Kaitlyn Giambarberee