Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KAITLYN GRAFALS

Kissimmee,FL

Summary

Detail-oriented and compassionate healthcare professional with hands-on experience as a Medical Assistant and Phlebotomist. Skilled in patient care, venipuncture, specimen handling, vital signs, EKG, and clinical support. Known for maintaining patient comfort, accuracy, and confidentiality while supporting efficient clinical operations in fast-paced healthcare settings.

Overview

1
1
year of professional experience

Work History

Medical Assistant

The Family Doctors
Orlando, Florida
04.2025 - Current
  • Prepared examination rooms and ensured proper sanitation standards.
  • Processed insurance forms and maintained accurate patient records.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Education

Certificate of Technical Studies - Phlebotomy

Professional Academy of Health
Kissimmee, FL
11-2024

Certificate - HIV & Aids

Professional Academy Of Health
Kissimmee, FL
11-2024

Certificate - Adult First Aid/CPR/AED

Professional Academy Of Health
Kissimmee, FL
11-2024

Certificate - Basic Life Support Certification (BLS)

National Health Care Provider Solutions
08-2024

High School Diploma -

Nazareth Christian Academy
Kissimmee, FL
05-2023

Some College (No Degree) - Nursing

AdventHealth University
Orlando, FL

Skills

  • Patient care
  • Vital signs monitoring
  • Medical documentation
  • HIPAA compliance
  • Laboratory specimen handling
  • Customer service
  • EKG
  • Organization
  • Friendly, positive attitude
  • Problem-solving
  • Communication
  • Team building

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Assistant

The Family Doctors
04.2025 - Current

Certificate of Technical Studies - Phlebotomy

Professional Academy of Health

Certificate - HIV & Aids

Professional Academy Of Health

Certificate - Adult First Aid/CPR/AED

Professional Academy Of Health

Certificate - Basic Life Support Certification (BLS)

National Health Care Provider Solutions

High School Diploma -

Nazareth Christian Academy

Some College (No Degree) - Nursing

AdventHealth University
KAITLYN GRAFALS