Kaitlyn Green
Panera Bread
Salem,OR
1
Certification
2027
years of professional experience
Bubbly Real Estate Agent in training specializing in customer service. Delivered calm, accurate support through active listening, payment processing, and complaint resolution skills. Committed to contributing to team success and achieving company goals through strong organizational abilities.
Work History
Customer Service Representative
- Resolved customer concerns calmly, offering quick solutions to maintain positive guest experiences
- Processed orders accurately through POS system and confirmed special requests before payment
- Greeted guests promptly, answered menu questions, and delivered friendly service at register
- Refilled beverage, condiments, and front-line supplies to support smooth service flow
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Coordinated with kitchen staff to communicate order changes and speed up fulfillment
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Barista/Cashier
4 Months- Delivered friendly drive-thru service while maintaining efficient order flow during peak periods.
- Pleasantly interacted with customers during hectic periods to promote fun, a fun, positive environment.
- Processed cash, card, and mobile payments accurately at point of sale.
- Prepared espresso beverages and specialty drinks according to store recipes and quality standards.
- Restocked cups, syrups, milk, and supplies to support continuous beverage production.
- Adapted quickly to shifting customer demand and supported teammates across front counter tasks.
Education
High School Diploma
Skills
Payment processing
Order processing
Data entry
Customer service
Client relations
POS system operation
Complaint resolution
Customer satisfaction measurement
Customer feedback analysis
Staff training
Critical thinking
Accomplishments
I graduated high school in 2025. I played softball for 9 years, and was a starter on my high school team and tournament team.
I've been in choir for 7 years
I completed a ten week real estate course In order licensed. And I am a team lead at my current job.
Certification
I have my food handlers card, chemeketa brokerage course certificate, and CPR certified.
Interests
Music
Reading
Hiking
Running
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Enjoy creating vlogs.
Gym Workouts
Cooking
Timeline
Barista/Cashier
The Human Bean
01.2024 - 05.2024Read More
Customer Service Representative
Panera Bread
2026 - CurrentRead More
South Salem High School
High School Diploma
Read More