Kaitlyn Grose
north baltimore
Summary
Versatile and dedicated, I excelled at Three Crowns Protection Group by prioritizing safety and delivering exceptional customer service, demonstrating strong problem-solving and incident reporting skills. As a leader at Dollar General Store, I enhanced team efficiency and compliance, showcasing my ability to blend technical proficiency with exemplary interpersonal abilities.
Overview
1
1
year of professional experience
Work History
Security Officer
Three Crowns Protection Group
10.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier Team Lead
Dollar General Store
01.2024 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Liberty Benton High School
Findlay, OH06-2022
Skills
- Incident reporting
- General security
- Workplace cleanliness
- Operating machinery
- Safety compliance
- Handling raw materials
- OSHA compliant
- Machine maintenance
- Team leadership
- Problem-solving
- Punctual and reliable
- Positive attitude
Timeline
Security Officer
Three Crowns Protection Group
10.2024 - Current
Cashier Team Lead
Dollar General Store
01.2024 - 08.2024
High School Diploma -
Liberty Benton High School
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