Summary
Overview
Work History
Education
Skills
Involvement and Leadership
Accomplishments
Timeline
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Kaitlyn Gunter

Lafayette,LA

Summary

I'm a dynamic professional who thrives on connecting with people and solving problems. With a versatile background spanning customer service and community consulting, I've learned that the best solutions come from truly understanding a person's needs. I excel at making complex information clear, and ensuring everyone feels heard and valued.

Overview

5
5
years of professional experience

Work History

Server

Superior Grill
Lafayette, Louisiana
07.2024 - Current
  • Provide excellent customer service in fast-paced dining environment.
  • Handle customer inquiries and resolve issues professionally.
  • Handle money transactions accurately while following company procedures for handling cash payments.
  • Operate POS terminals to input orders, split bills, and calculate totals.
  • Greet customers, answer questions, and recommend specials to increase profits.

Server/Host/togo

Walk-On's Sports Bistreaux
Lafayette, Louisiana
08.2020 - 07.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of the dining area and tables.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Maintained cleanliness and organization of the front-of-house area.
  • Managed reservation system to optimize seating arrangements.

Community Consultant

The Pointe on Pinhook
Lafayette , La
10.2023 - 05.2024
  • Analyzed data collected through surveys and focus groups to identify key needs within the community.
  • Provided support for resident inquiries and resolved concerns promptly.
  • Facilitated communication between residents and management teams.
  • Promoted community resources through printed marketing material, email newsletters and social media campaigns.
  • Maintained accurate records and documented client data in company databases.

Education

Bachelor of Science - Finance

University of Louisiana
Lafayette, Louisiana, LA
12-2025

Skills

  • Client support
  • Excel proficiency
  • Cash management
  • Marketing messaging
  • Performance optimization
  • Prioritizing tasks

Involvement and Leadership

  • Tri Delta - Big/Little chair position

       - Designed and executed three events with themes and supplies for members to attend.

       - Managed a highly confidential placement process for member pairings, utilizing quantitative and qualitative data analysis to ensure high-impact, long-term mentorship compatibility.

Accomplishments

Investment Analyst for the Student Managed Portfolio of the University of Louisiana at Lafayette

- In the role of investment analyst, I was given the responsibility to evaluate the stocks of JP Morgan and Gilead Sciences. This role required the preparation of a detailed financial report and analysis of each company with a recommendation regarding holding each security ad part of the University of Louisiana at Lafayette’s endowed portfolio. Additionally, I verbally presented and defended these recommendations to the Investment committee of the Foundation.

Timeline

Server

Superior Grill
07.2024 - Current

Community Consultant

The Pointe on Pinhook
10.2023 - 05.2024

Server/Host/togo

Walk-On's Sports Bistreaux
08.2020 - 07.2024

Bachelor of Science - Finance

University of Louisiana
Kaitlyn Gunter