Kaitlyn Halas
Wichita,KS
Summary
Driven sales professional dedicated to meeting and exceeding sales goals while offering exceptional customer-service.
Overview
7
7
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
Wichita, KS
06.2023 - Current
- Provided leadership and training to staff members in order to ensure efficient operations of the branch and increase teams promotability.
- Monitored daily operations of the branch including sales, customer service, inventory control.
- Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
- Supervised branch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
Management Assistant
Enterprise Mobility
Manhattan, KS
02.2023 - 06.2023
- Exercised mature judgment and made independent decisions in accordance with established policies, rules and procedures.
- Fostered relationships with customers to in order to retain business, provide personalized service and boost sales.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Management Trainee
Enterprise Mobility
Manhattan, KS
08.2022 - 02.2023
- Resolved client issues efficiently, by delivering excellent customer service and maintaining a positive attitude, in order to build brand loyalty.
- Shadowed managers to gain enhanced leadership ability and techniques, and to better understand organizational expectations.
- Collaborated with team to understand customer requirements, boost product sales and provide sales support.
Bartender
Johnny Kaw's Inc.
Manhattan, KS
04.2022 - 12.2022
- Provided exceptional service and effectively multitasked within fast-paced environment.
- Monitored bar inventory and promptly restocked low items before depletion.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartending Trainer
Tubby's Sports Bar
Manhattan, KS
06.2021 - 05.2022
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
Sales Associate
Khols
Wichita, KS
08.2017 - 07.2018
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Utilized upselling techniques during customer interactions, to sell store credit cards.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
Bachelor of Science - Communications
Kansas State University
Manhattan, KS05-2022
Skills
- Sales Expertise
- Customer Service Management
- Training Specialist
- Performance Driven
- Strong Leadership Ability
- Problem Solving
- Exceptional Work Ethic
- Relationship building and management
Accomplishments
- Awarded Elite Sales Trophy - October 2022, September 2022, February 2023.
- Awarded Customer For Life Award - March 2023.
Timeline
Assistant Branch Manager
Enterprise Mobility
06.2023 - Current
Management Assistant
Enterprise Mobility
02.2023 - 06.2023
Management Trainee
Enterprise Mobility
08.2022 - 02.2023
Bartender
Johnny Kaw's Inc.
04.2022 - 12.2022
Bartending Trainer
Tubby's Sports Bar
06.2021 - 05.2022
Sales Associate
Khols
08.2017 - 07.2018
Bachelor of Science - Communications
Kansas State University