Kaitlyn Helms

• Prepared and served high volume cocktails quickly and accurately in fast paced environments

• Excelled during peak service hours, maintaining speed, accuracy, and composure under pressure

• Utilized POS systems efficiently while managing multiple tabs and transactions

• Handled cash accurately and balanced drawer at end of shift

• Delivered exceptional guest service through attentive, personalized interactions

• Increased sales through suggestive selling and premium upselling of spirits and specialty cocktails

• Maintained a clean, organized, and fully stocked bar station throughout service

• Resolved guest conflicts professionally to ensure a positive and safe environment

• Answer and manage incoming phone calls to provide excellent costumer service
• Book and schedule RV rentals efficiently to meet client needs
• Communicate with clients throughout their stay to address inquiries and provide support
• Ensure all RVs are thoroughly cleaned and prepared for the next rental
• Handle problem-solving tasks to resolve issues promptly and maintain customer satisfaction

• Attends to children’s physical, emotional, social, and cognitive requirements through personalized care
• Cultivates a secure, loving, and dynamic atmosphere that fosters the children’s growth and well being
• Transport children to extracurricular activities
• Planning and prepare meals that cater to dietary needs
• Organize creative and educational activities

• Took and managed drink and food orders efficiently, ensuring a high level of customer satisfaction
• Verified customer IDs to maintain legal compliance and a safe environment
• Mixed a wide variety of cocktails with accuracy and consistency, adhering to standardized recipes and customer preferences
• Delivered exceptional customer service, fostering a welcoming and engaging atmosphere
• Proficiently operated the POS system to process transactions quickly and accurately
• Increased sales through effective upselling techniques and by creating popular signature drinks and shooters
• Maintained cleanliness and organization of the bar area, adhering to health and safety standards

• Interview patients and record medical histories and vital signs
• Dispose of contaminated supplies and sterilize medical instruments
• Instruct patients about medication or special diets, remove stitches, and change dressings
• Take patient phone calls and relay any questions or concerns to a provider
• Administered medications under providers instructions
• Cleaned and dressed patients’ post-surgical wounds
• Proficient in using medical terminology in professional settings to ensure accurate communication and documentation

• Efficiently took and delivered drink orders, ensuring a high level of customer satisfaction
• Relayed beverage orders to the bartender, coordinating effectively to maintain quick service
• Maintained a clean and orderly gaming area, contributing to a positive guest experience
• Delivered drinks promptly and accurately, demonstrating strong time management skills in a fast-paced environment
• Provided excellent customer service, enhancing the overall guest experience and encouraging repeat business

• Helped educate special needs children with social and life skills
• Assisted with bathroom needs, as needed
• Support student IEP goals under the supervision of the special education resource teachers
• Assist students in learning processes through reinforcement of positive behavior, individual instruction, socialization, and good communications