Kaitlyn Hernandez
Rosenberg
Overview
3
3
years of professional experience
Work History
Supplemental Patient Access Representative
Memorial Hermann
Cypress
10.2025 - Current
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Greeted patients and verified insurance information for appointments.
- Managed patient records using electronic health record systems.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
Billing Clerk/Front Desk Receptionist
Shottenkirk Kia Fort Bend
10.2023 - 08.2025
- Processed paperwork for retail and wholesale automobile sales, ensuring accuracy in daily reporting and documentation.
- Managed multiple payment types, including receiving funds, counting cash, and preparing deposits.
- Ensured accurate recording of vehicle sales, profits, and commission payments alongside maintaining precise inventory records.
- Audited car deals for compliance with corporate documentation standards, verifying completeness of required signatures.
- Reconciled statements and ledgers to ensure consistency with dealership payment schedules.
- Provided essential administrative support to enhance operational efficiency.
Home décor specialist / Flooring associate
Lowes
07.2022 - 10.2024
- Understood customer needs to align produce and service offerings with project requirements.
- Provided custom estimates and quotes to facilitate successful project completion.
- Managed order processing by entering new orders, contacting vendors for special requests, and tracking fulfillment.
- Tracked and fulfilled orders while resolving issues to maintain high customer satisfaction.
Education
High school diploma -
ISchool Virtual Academy
Houston, TX01.2022
Skills
- Positive attitude
- Adaptability
- Customer service
- Collaboration
- Effective communication
- Patient registration
Timeline
Supplemental Patient Access Representative
Memorial Hermann
10.2025 - Current
Billing Clerk/Front Desk Receptionist
Shottenkirk Kia Fort Bend
10.2023 - 08.2025
Home décor specialist / Flooring associate
Lowes
07.2022 - 10.2024
High school diploma -
ISchool Virtual Academy