Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Hernandez

Rosenberg

Overview

3
3
years of professional experience

Work History

Supplemental Patient Access Representative

Memorial Hermann
Cypress
10.2025 - Current
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Greeted patients and verified insurance information for appointments.
  • Managed patient records using electronic health record systems.
  • Collected co-pays and other payments from patients at time of service.
  • Answered phones promptly in a professional manner.

Billing Clerk/Front Desk Receptionist

Shottenkirk Kia Fort Bend
10.2023 - 08.2025
  • Processed paperwork for retail and wholesale automobile sales, ensuring accuracy in daily reporting and documentation.
  • Managed multiple payment types, including receiving funds, counting cash, and preparing deposits.
  • Ensured accurate recording of vehicle sales, profits, and commission payments alongside maintaining precise inventory records.
  • Audited car deals for compliance with corporate documentation standards, verifying completeness of required signatures.
  • Reconciled statements and ledgers to ensure consistency with dealership payment schedules.
  • Provided essential administrative support to enhance operational efficiency.

Home décor specialist / Flooring associate

Lowes
07.2022 - 10.2024
  • Understood customer needs to align produce and service offerings with project requirements.
  • Provided custom estimates and quotes to facilitate successful project completion.
  • Managed order processing by entering new orders, contacting vendors for special requests, and tracking fulfillment.
  • Tracked and fulfilled orders while resolving issues to maintain high customer satisfaction.

Education

High school diploma -

ISchool Virtual Academy
Houston, TX
01.2022

Skills

  • Positive attitude
  • Adaptability
  • Customer service
  • Collaboration
  • Effective communication
  • Patient registration

Timeline

Supplemental Patient Access Representative

Memorial Hermann
10.2025 - Current

Billing Clerk/Front Desk Receptionist

Shottenkirk Kia Fort Bend
10.2023 - 08.2025

Home décor specialist / Flooring associate

Lowes
07.2022 - 10.2024

High school diploma -

ISchool Virtual Academy

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Kaitlyn Hernandez