Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Hibbs

Summary

Dynamic and results-oriented sales professional with 6 years of experience in customer service, and the ability to effectively establish influential and long-lasting relationships with both customers and key stakeholders. Adept at identifying market opportunities, developing innovative sales strategies, and delivering exceptional client service.

Overview

3
3
years of professional experience

Work History

Client Development Manager

Spectraforce Technologies Inc.
11.2022 - Current
  • Cultivated and managed relationships with existing and prospective clients to understand their staffing needs and provide tailored solutions.
  • Developed and implemented strategic plans to expand client base and increase revenue streams, resulting in significant annual growth in client accounts.
  • Conducted regular client meetings, presentations, and consultations to identify opportunities for upselling and cross-selling staffing services.
  • Collaborated with internal teams to ensure timely delivery of high-quality candidates, meeting client expectations and fostering long-term partnerships.
  • Analyzed market trends, competitor activities, and client feedback to identify areas for improvement and drive business innovation.
  • Negotiated contract terms, pricing agreements, and service level agreements to maximize profitability and client satisfaction.
  • Utilized CRM software to track client interactions, maintain accurate records, and generate performance reports for senior management.


Associate Account Manager

Collabera
06.2022 - 11.2022
  • Utilized various sourcing techniques including online job boards, social media platforms, and professional networking to identify and attract top technical talent.
  • Conducted thorough screenings and interviews to assess candidate qualifications, technical skills, and cultural fit with client organizations.
  • Managed full-cycle recruitment process from job requisition creation to offer negotiation and onboarding, ensuring a seamless candidate experience.
  • Built and maintained a robust pipeline of qualified candidates for current and future hiring needs, utilizing applicant tracking systems to track candidate progress.
  • Collaborated closely with hiring managers and technical leads to understand staffing requirements and develop tailored recruitment strategies.

Mortgage Loan Closer

Huntington National Bank
12.2020 - 04.2021
  • Conducted comprehensive reviews of mortgage applications to assess borrower qualifications, creditworthiness, and adherence to underwriting guidelines and regulatory requirements.
  • Analyzed borrower financial documents, including tax returns, bank statements, pay stubs, and credit reports, to verify income, assets, and liabilities.
  • Evaluated property appraisals, title reports, and insurance documents to ensure collateral value and legal compliance.
  • Safeguarded regulatory compliance by staying current on industry laws, policies, and guidelines.
  • Managed a high volume of loans simultaneously, prioritizing tasks efficiently to meet deadlines consistently.

Research Associate

St. Luke's Health System
08.2020 - 12.2020


  • Collaborated with interdisciplinary teams to design research methodologies, protocols, and data collection instruments for healthcare research projects.
  • Conducted literature reviews and synthesized scientific literature to inform research hypotheses, methodologies, and data analysis approaches.
  • Enhanced research efficiency by streamlining data collection and analysis processes.
  • Presented research findings during collaborative meetings with respective teams and stakeholders.

Education

Bachelor of Science - Biology

University of Missouri - Columbia
Columbia, MO
05.2020

Skills

  • IT Research and Advisory Sales
  • Business Development
  • Client Management
  • B2B Sales
  • Recruitment and Retention Strategies
  • Market Analysis
  • Relationship Building
  • Strong Written and Verbal Communication

Timeline

Client Development Manager

Spectraforce Technologies Inc.
11.2022 - Current

Associate Account Manager

Collabera
06.2022 - 11.2022

Mortgage Loan Closer

Huntington National Bank
12.2020 - 04.2021

Research Associate

St. Luke's Health System
08.2020 - 12.2020

Bachelor of Science - Biology

University of Missouri - Columbia

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Kaitlyn Hibbs