Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Hinkle

Medina,OH

Summary

Boasts many years of versatile department management experience, recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with several years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Department Head Manager

McDonald's Golden Alliance
Medina, Ohio
05.2022 - Current
  • Supervised daily operations to ensure efficient service delivery.
  • Trained and mentored staff on customer service standards, enhancing team performance.
  • Implemented inventory management procedures, ensuring optimal product availability.
  • Resolved customer complaints promptly to maintain high satisfaction levels.
  • Acted as liaison between upper management and departmental staff for effective communication.
  • Provided guidance to subordinate managers on daily departmental operations.
  • Managed shift overstock, restocking, and inventory control processes.
  • Performed cash management duties as part of opening and closing responsibilities.

Optician Assistant

Amanda Peschek
Medina , OH
08.2023 - 05.2024
  • Assisted customers in selecting suitable eyewear based on their prescription and preferences.
  • Prepared and maintained optical equipment for eye examinations and fittings.
  • Conducted routine maintenance on lenses and frames to ensure quality standards.
  • Managed inventory of eyewear products, ensuring accurate stock levels and displays.
  • Supported optometrists during eye exams by documenting patient information accurately.
  • Repaired broken frames using specialized tools such as screwdrivers or pliers.
  • Assisted optometrists with patient exams, including taking measurements, administering diagnostic tests, and fitting frames.

Education

High School Diploma -

Medina Highschool
Medina, OH
05-2024

High School Diploma -

Medina County Career Center
Medina, OH
05-2024

Skills

  • Inventory management
  • Customer service and support
  • Problem solving and resolution
  • Relationship management

Certification

8 hours of online leadership courses

Servsafe certification

Timeline

Optician Assistant

Amanda Peschek
08.2023 - 05.2024

Department Head Manager

McDonald's Golden Alliance
05.2022 - Current

High School Diploma -

Medina Highschool

High School Diploma -

Medina County Career Center

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