Kaitlyn Hirt
Norco
Summary
Dedicated professional with strong communication skills and a background in animal care. Experienced in customer relationship management and multitasking in fast-paced environments. Committed to delivering exceptional service and ensuring client satisfaction.
Overview
5
5
years of professional experience
Work History
Expo, Server, Hostess
Black Horse Tavern
Norco
08.2025 - Current
- Delivered food and beverages promptly, contributing to positive guest experiences.
- Collaborated with team members to streamline workflow during peak hours.
- Responded to guest inquiries and resolved issues in a timely manner.
- Provided exceptional service to large volumes of customers, enhancing overall dining experience.
Externship
OC Animal Care
Tustin
02.2026 - 03.2026
- Monitored animal behavior and health to ensure adherence to reporting procedures.
- Assisted veterinarians during examinations and procedures for various animal species.
- Ensured cleanliness and organization of workspaces to support efficient operations.
- Assisted with surgical procedures by prepping animals, supporting during surgery, and monitoring recovery.
- Administered medications and vaccinations under veterinarian supervision to promote optimal animal health.
Sales Associate, Cashier
Country Rose Boutique
Norco
11.2023 - 05.2024
- Maintained visual merchandising standards to enhance customer experience and drive sales.
- Provided in-depth product knowledge to customers, increasing engagement and satisfaction.
- Participated in inventory management to track stock levels and product availability.
- Resolved customer complaints professionally, contributing to improved customer loyalty.
Server, Hostess, Dishwasher
Cowgirl Cafe
Norco
06.2021 - 05.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Ensured cleanliness and organization of dining and service areas to enhance customer experience.
- Adhered to health safety guidelines in food preparation and service to guarantee customer safety.
- Processed cash transactions and compiled daily sales reports to support financial accuracy.
Education
Veterinary Attendant Program
OCVAS
Irvine, CA03-2025
Some College (No Degree) - Equine Studies, Agriculture
Feather River College
Quincy, CAHigh School Diploma -
Christian Heritage School
Corona, CA05-2024
Skills
- Animal care
- Health monitoring
- Animal behavior
- Customer relationship management
- Communication skills
- Team collaboration
- Time management
- Multitasking
- Calm under pressure
- Computer skills
Timeline
Externship
OC Animal Care
02.2026 - 03.2026
Expo, Server, Hostess
Black Horse Tavern
08.2025 - Current
Sales Associate, Cashier
Country Rose Boutique
11.2023 - 05.2024
Server, Hostess, Dishwasher
Cowgirl Cafe
06.2021 - 05.2024
Veterinary Attendant Program
OCVAS
Some College (No Degree) - Equine Studies, Agriculture
Feather River College
High School Diploma -
Christian Heritage School