Kaitlyn Houston
Huntsville
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Thrives in fast-paced environments, with background in customer service and teamwork.
Overview
2
2
years of professional experience
Work History
Personal Shopper
H-E-B Texas Grocery
Houston, TX
04.2024 - 08.2025
- Assisted customers in selecting groceries based on preferences and dietary needs.
- Executed efficient order fulfillment, ensuring accuracy in item selection and packaging.
- Collaborated with team members to optimize shopping routes for improved efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Team Member
Tutti Fruitti Frozen Yogurt
Houston, TX
06.2023 - 03.2024
- Maintained cleanliness and organization of service area, adhering to health and safety standards.
- Assisted customers with product selection, providing recommendations based on preferences.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Maintained accurate cash drawer and balanced end-of-shift reports.
Education
Bachelor of Science - Chemistry
Sam Houston University
Huntsville, TX05-2028
Associate of Arts - General Studies
San Jacinto College
Houston, TX05-2025
High School Diploma -
South Houston High School
Houston, TX05-2025
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Time management skills
Timeline
Personal Shopper
H-E-B Texas Grocery
04.2024 - 08.2025
Team Member
Tutti Fruitti Frozen Yogurt
06.2023 - 03.2024
Bachelor of Science - Chemistry
Sam Houston University
Associate of Arts - General Studies
San Jacinto College
High School Diploma -
South Houston High School