Kaitlyn Howing
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Community Support Specialist
Compass Health Network
07.2022 - Current
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
- Facilitated goal-setting sessions with clients, helping them identify realistic objectives aligned with their personal values.
- Developed effective communication strategies to facilitate understanding between clients and their support networks.
- Outreach client's and schedule meetings.
- Managed caseloads efficiently, ensuring timely follow-up and thorough documentation of all interactions.
Cashier
Lowe's
11.2020 - 07.2022
Health Screener
Aldi Distribution Center
06.2020 - 08.2020
- Take employee temperatures and check through a list of questions to determine if they are okay to work their shift
- Maintain clean and fully stocked area.
Cahier
Sam's Club
05.2018 - 05.2020
Cashier
JCPenney
05.2017 - 04.2018
- Operated cash register, collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Helped with purchases, locating items and signing up for rewards programs
- Answered customer quests, provided store information and escorted to desired store areas
- Resolved customer complaints and escalated worsening concerns for remediation
- Trained new team members in cash register operation, stock procedures and customer services
- Verified customer identification for alcohol or tobacco purchases
- Answered customer questions, provided store information and escorted to desired store areas
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
- Learned roles of other departments to provide coverage and keep store operational.
Lifeguard
Renaud Spirit Center
06.2016 - 03.2017
- Kept watch over swimmers to respond quickly to distress situations
- Maintained neat and clean pool area and clean water
- Monitored behaviors for safety violations and took steps to prevent further violations
- Observed sections of assigned water zone of responsibility
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons
- Collaborated closely with team to identify issues and quickest methods for remediation.
Education
Bachelor of Arts - Psychology
University of Missouri - St Louis
St Louis, MO05.2022
Associate of Arts - General Studies
St. Charles Community College
St. Charles, MO12.2019
Skills
- Organization
- Customer Service
- Mental health awareness
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Multitasking
- Organizational Skills
- Documentation Management
- Schedule and calendar management
References
Emily Matthews-Mallery (636)-293-4640
Savannah Stephens (573)-544-7496
Cody Ousley (636)-459-9364
Timeline
Community Support Specialist
Compass Health Network
07.2022 - Current
Cashier
Lowe's
11.2020 - 07.2022
Health Screener
Aldi Distribution Center
06.2020 - 08.2020
Cahier
Sam's Club
05.2018 - 05.2020
Cashier
JCPenney
05.2017 - 04.2018
Lifeguard
Renaud Spirit Center
06.2016 - 03.2017
Bachelor of Arts - Psychology
University of Missouri - St Louis
Associate of Arts - General Studies
St. Charles Community College
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