I started my career path in food sales at Subway where i learned strong customer service, point of sale, and time management skills. I have adapted to be calm under pressure, detail oriented, and dependable in fast paced environments while working at The Old Market Pub and Brewery. I put in hard work and effort every day to help improve the experience for customers.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Waitress
The Old Market Pub and Brewery
Portland, Oregon
2025.03 - Current
Took drink orders and delivered drafts, cocktails, and food promptly
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Answered questions about menu items, ingredients, and pricing.
Checked identification to verify whether guests meet the minimum age to legally purchase or consume alcoholic beverages.
Processed cash and card payments using point-of-sale system
Provided accurate change for cash transactions using a cash register system.
Prepared checks, itemizing total meal costs and taxes.
Led training sessions for new employees, clarifying roles and responsibilities to enhance service quality.
Maintained a clean workstation by restocking supplies, wiping down counters.
Sandwich Artist
SUBWAY
Portland, Oregon
2023.02 - 2023.05
Prepared Subway sandwiches with fresh ingredients and customer-specified toppings.
Operated POS system and handled cash, cards, and receipt processing.
Provided friendly service to enhance customer experience. and provided product knowledge.
Supported team members during rush periods to maintain smooth store operations.
Communicated effectively with co-workers regarding customer needs and concerns.
Replenished shelves with products to ensure availability. with products and supplies.
Education
GED -
Portland Community College
Portland, OR
2024-03
Skills
Customer Service
POS systems
Cash handling
Attention to detail
Cleaning Procedures
Time Management
Composure under pressure
Adaptable schedule
Problem Solving Abilities
Continuous Improvement
Certification
OLCC - Oregon Liquor And Cannabis Commission - 2026