Kaitlyn Jeansonne

• Generated new business and referral clients in partnership with financial advisors and branch team.
• Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
• Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
• Cashed non customers checks, verified identification
• Transcended requirements on consistent basis to satisfy customers.
• Operated in self-directed environment with minimal input to solve problems and implement resolutions.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Saved $100 by implementing cost-saving initiatives that addressed long-standing problems
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Delivered exceptional level of service to each customer by listening to concerns and answering questions

Facillated activities of daily living such as shaving, bathing and oral hygiene to promote healthy habits and overall wellness. Worked the front desk to great families and complete tasks given from manager.

• Maintained best-in-class standards for individualized care in 50-bed unit by continuously checking in with patients and families and quickly providing care
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
• Cared for residents in assisted living facility and delivered high-quality support to meet needs
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care

Provided exceptional service to high volume of daily customers,by taking their orders and serving their food and drinks to them and making sure they are well taking care of during their time here

• Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
• Kept server areas clean and stocked to increase efficiency while working tables
• Supervised restocking of salad bar and buffet for lunch and dinner service
• Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
• Monitored dining rooms for seating availability as well as service, safety and well-being of guests
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Folded napkins and prepared silverware sets to provide adequate supply for host station
• Suggested appropriate food and drink pairings to increase per-ticket sales
• Used cash registers and credit card machines to cash out customers
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow