Tonya Bragg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Executive Assistant/Financial Coordinator
Graf Dental Surgery
Chillicothe
02.2025 - Current
- Managed executive calendars and scheduled appointments for dental surgeons.
- Coordinated patient communications and ensured timely follow-up on inquiries.
- Organized office procedures and maintained efficient filing systems for patient records.
- Supported financial operations by processing invoices and tracking expenses.
- Developed relationships with vendors to enhance service quality and support operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Produced reliable reports by checking financial statements for accuracy.
Front Office Receptionist/Dental Insurance Coordinator
Dr. James W. Curtis, DDS
Portsmouth
10.2016 - 05.2021
- Coordinated with dental staff to ensure smooth patient flow during visits.
- Processed billing and insurance claims accurately for timely reimbursements.
- Maintained patient records securely in compliance with privacy regulations.
- Answered phone calls promptly and addressed patient inquiries effectively.
- Scheduled appointments efficiently to optimize the dentist's daily workflow.
- Greeted patients warmly and managed front desk operations at a dental practice.
- Assisted patients with forms and provided information on dental services available.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Entered new client data into database systems accurately.
- Maintained confidentiality of customer information at all times.
- Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
Caregiver
Community Choice Home Care
Wheelersburg
03.2011 - 09.2019
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported any changes to medical staff.
- Provided companionship and emotional support to promote mental well-being.
- Maintained a clean and safe environment for clients at home.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Patient Care Coordinator
Premier Therapy
Portsmouth
10.2013 - 06.2016
- Coordinated patient appointments and managed scheduling efficiently.
- Assisted patients with insurance verification and benefits inquiries.
- Maintained accurate patient records and updated information regularly.
- Organized follow-up appointments to ensure continuity of care.
- Completed insurance verifications and claim forms for patient intake and processing.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Obtained informed consent and payment documentation from patients and filed in system.
Receptionist
Dr. Turjoman
Wheelersburg
07.2010 - 09.2013
- Greeted patients warmly upon arrival at the medical office.
- Managed incoming calls and scheduled appointments efficiently.
- Maintained patient records using electronic health record systems.
- Scheduled and confirmed appointments.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
High School Diploma -
Valley High School
Lucasville, OHSkills
- Invoice Documentation Management
- Problem Sensitivity
- Check Inspection and Validation
- Purchase Orders
- Relationship Building
- Billing Data Verification
- Microsoft Office
- Detail orientation
- Bookkeeping
- Financial tracking
- Insurance verification
- Calendar management
- Patient communication
- Data entry
Timeline
Executive Assistant/Financial Coordinator
Graf Dental Surgery
02.2025 - Current
Front Office Receptionist/Dental Insurance Coordinator
Dr. James W. Curtis, DDS
10.2016 - 05.2021
Patient Care Coordinator
Premier Therapy
10.2013 - 06.2016
Caregiver
Community Choice Home Care
03.2011 - 09.2019
Receptionist
Dr. Turjoman
07.2010 - 09.2013
High School Diploma -
Valley High School