Kaitlyn Kranzer
Keller,TX
Summary
Proactive individual with a versatile background in healthcare and customer service. Known for strong analytical problem-solving and effective communication skills, contributing to improved patient care and team efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Multiskilled Tech
John Peter Smith Hospital
Fort Worth, Texas
06.2024 - Current
- Collaborated with nursing staff to create individualized patient care plans, improving care quality.
- Conducted vital sign assessments, including blood pressure and temperature, to monitor patient health.
- Reported changes in patient conditions promptly to registered nurse or physician for timely interventions.
- Ensured compliance with HIPAA regulations to maintain information confidentiality.
Shift Leader
Chicken-N-Spice
Shorewood, Illinois
05.2021 - 03.2024
- Supervised team members during peak hours, ensuring smooth operations and effective service delivery.
- Trained new employees on food safety and customer service standards, fostering compliance and enhancing guest satisfaction.
- Resolved guest inquiries and concerns, ensuring high-quality customer service.
- Managed inventory levels and restocked supplies, maintaining operational readiness for daily service demands.
Kitchen Staff Member and manager
Sicilian Joes Pizza
Monee, Illinois
03.2017 - 12.2020
- Oversaw staff scheduling and training, streamlining operations and enhancing team efficiency.
- Supervised kitchen staff operations to ensure compliance with health regulations.
- Maintained cleanliness in kitchen areas, ensuring compliance with food safety standards.
- Operated kitchen equipment such as ovens, mixers, and fryers with a focus on safety.
Education
Bachelor of Science - Rehab And Disability Services
Northern Illinois University
Dekalb, IL05-2024
Bachelor of Science - Health Sciences
Northern Illinois University
Dekalb, IL05-2024
Skills
- Document management
- Team training
- Analytical problem solving
- Decision-making skills
- Time management
- Conflict management
- Communication effectiveness
Certification
- CNA- Texas State Board, issued July 2026
- CPR Certified- American Heart Association, Issued June 2026
Volunteer Oppertunities
- Elementary School Classroom volunteer- I have been volunteering in classrooms since high school
- Recreation league volunteer cheer coach- 2016-2021
Timeline
Multiskilled Tech
John Peter Smith Hospital
06.2024 - Current
Shift Leader
Chicken-N-Spice
05.2021 - 03.2024
Kitchen Staff Member and manager
Sicilian Joes Pizza
03.2017 - 12.2020
Bachelor of Science - Rehab And Disability Services
Northern Illinois University
Bachelor of Science - Health Sciences
Northern Illinois University