Kaitlyn Kreuer
Ocala,FL
Summary
Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Bartender
Katya Vineyards
Ocala, USA
03.2026 - Current
- Developed training program for new staff on service protocols and menu knowledge.
- Evaluated daily inventory to inform sales strategy and optimize stock levels.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained cleanliness of the bar area and proper sanitation of equipment.
- Organized tools and materials for efficient daily bar operations.
Server
La Catrina Cocina Mexicana
Ocala, USA
07.2025 - 03.2026
- Provided exceptional service to a high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Trained new servers on service standards and procedures.
- Securely processed cash and card payments.
- Communication with all staff to ensure company and community standards.
Server, Shift Leader, Trainer, shift manager
IHOP
Wildwood, USA
12.2023 - 06.2025
- Coordinated staff duties to streamline operations, promote teamwork, and uphold safety standards.
- Led staff meetings to boost workflow efficiency and elevate motivation.
- Resolved customer and employee conflicts promptly, fostering a positive environment and maintaining team morale.
- Managed inventory levels and ordered necessary restaurant supplies efficiently.
- Executed opening and closing duties, ensuring accurate money handling, thorough equipment cleaning, and organized shelf stocking.
Server
Outback Steakhouse
Ocala, USA
01.2023 - 12.2023
- Operated POS terminals to input orders, split bills, and calculate totals accurately.
- Monitored daily specials, new menu items, and promotions to enhance customer experience.
- Cross-trained as hostess, managed seating assignments using POS chart to optimize flow.
- Honored as Employee of the Month in January 2023, highlighting commitment to excellence and teamwork.
manager for Field team representatives
Pristine Auto Glass
Ocala, USA
08.2022 - 12.2022
- Managed a sales team of four to five, adhering to structured training schedules.
- Conducted regular staff meetings to evaluate team performance and pinpoint development opportunities.
- Trained staff to leverage learning agility and expertise, facilitating quicker skill acquisition.
- Scheduled customer appointments via calls and texts to enhance customer engagement.
- Ensured compliance with all applicable laws, regulations, and industry standards.
Education
High School Diploma -
Marion Technical College
Ocala, FL12-2020
Skills
- Inventory management
- Sales expertise
- Customer engagement
- Guest relations
- Operational efficiency
- Complex problem solving
- Team development
Certification
- Food Safety Manager Certification, 05/01/24 to 05/01/29
- TIPS, 02/01/22-02/01/25
Awards
Employee of the Month, 01/01/23
Languages
English
Timeline
Bartender
Katya Vineyards
03.2026 - Current
Server
La Catrina Cocina Mexicana
07.2025 - 03.2026
Server, Shift Leader, Trainer, shift manager
IHOP
12.2023 - 06.2025
Server
Outback Steakhouse
01.2023 - 12.2023
manager for Field team representatives
Pristine Auto Glass
08.2022 - 12.2022
High School Diploma -
Marion Technical College