Kaitlyn Kurian
Birmingham,AL
Summary
Proven in enhancing operational efficiency at Zaxbys-Lee Branch, I excel in cash handling and customer service, ensuring swift, accurate transactions and a welcoming environment. Skilled in stress tolerance and problem-solving, I adeptly manage high-pressure situations, contributing to improved customer satisfaction and workplace harmony. Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.
Overview
6
6
years of professional experience
Work History
Fast Food Cashier
Zaxbys-Lee Branch
01.2024 - Current
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Took orders of around 60 cars per hour.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Resolved customer complaints independently or with aid of supervisor.
Afterschool Care Worker
Oak Mountain Intermediate
01.2023 - 06.2023
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Assisted with snack preparation, adhering to proper food handling guidelines for healthy meals during after-school hours.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Watched and aided around 40 kids every day after school for 2 hours.
Church Nursery Volunteer
Christian Life Church
06.2018 - 01.2023
- Provided consistent childcare during church services, allowing parents to participate worry-free.
- Boosted parent satisfaction by maintaining a clean, organized, and nurturing environment for children in the nursery.
- Fostered spiritual growth among young children through Bible stories, songs, prayers, and other faith-based activities integrated into daily routines.
- Managed challenging behavior calmly and effectively, promoting a positive atmosphere within the nursery setting.
Education
High School Diploma -
Oak Mountain High School
Birmingham05.2024
Skills
Customer Service
Cleaning
Cash Handling
Punctual and Reliable
Cash handling expertise
Stress Tolerance
Phone Etiquette
Cleanliness and hygiene
Listening and Comprehension
Problem-Solving
Timeline
Fast Food Cashier
Zaxbys-Lee Branch
01.2024 - Current
Afterschool Care Worker
Oak Mountain Intermediate
01.2023 - 06.2023
Church Nursery Volunteer
Christian Life Church
06.2018 - 01.2023
High School Diploma -
Oak Mountain High School
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