Kaitlyn Kuter
Mesa,Arizona
Overview
5
5
years of professional experience
Work History
Front Desk/Kids Club
LA Fitness
Mesa, AZ
05.2023 - 08.2023
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Collaborated with team members to ensure a safe and nurturing environment for all children at the Kids Club.
Front Desk/Kids Club
LA Fitness
Mesa, AZ
05.2022 - 08.2022
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Collaborated with team members to ensure a safe and nurturing environment for all children at the Kids Club.
Cleaner
TMT Cleaning Services
Mesa, AZ
01.2019 - 08.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Education
Bachelor of Science - Biomedical Sciences
Northern Arizona University
Flagstaff, AZ05.2025
High School Diploma -
Red Mountain High School
Mesa, AZ05.2021
Skills
- Communication
- Leadership
- Teamwork
- Interpersonal communication
- Critical thinking
- Adaptability
Timeline
Front Desk/Kids Club
LA Fitness
05.2023 - 08.2023
Front Desk/Kids Club
LA Fitness
05.2022 - 08.2022
Cleaner
TMT Cleaning Services
01.2019 - 08.2022
Bachelor of Science - Biomedical Sciences
Northern Arizona University
High School Diploma -
Red Mountain High School