Elena Escanuela
San Tan Valley,USA
Summary
Friendly and dependable customer service professional with experience in fast-paced food service, retail, and fitness environments. Skilled at creating welcoming customer experiences, handling transactions accurately, and working efficiently as part of a team. Known for punctuality, cleanliness, and positive energy. Earned an Associate in Arts with an emphasis in Psychology.
Overview
5
5
years of professional experience
Work History
Kids Club Associate / Front Desk Associate
EoS Fitness
Gilbert, AZ, USA
10.2023 - Current
- Greet members and families, creating a friendly and welcoming first impression
- Maintain a clean, organized, and safe environment
- Handle check-ins efficiently while multitasking and assisting members
- Communicate clearly with parents and coworkers in a busy setting
- Follow safety procedures and document daily incidents accurately
Sales Associate
Tillys
Queen Creek, AZ, USA
10.2021 - 07.2023
- Delivered personalized customer service to enhance the shopping experience
- Recommended products based on customer preferences, increasing sales
- Worked collaboratively with team members during high-traffic periods
- Maintained store cleanliness and visual standards
Cashier
Firehouse Subs
San Tan Valley, AZ, USA
12.2020 - 05.2021
- Operated POS systems and handled cash transactions accurately
- Took customer orders efficiently while maintaining a friendly attitude
- Maintained cleanliness of front-of-house and service areas
- Trained new team members on register use and customer service expectations
Education
Associate in Arts - Psychology
Mesa Community College / Chandler-Gilbert Community College
High School Diploma - undefined
Poston Butte High School
San Tan Valley, AZ05.2021
Skills
- Customer Service & Hospitality
- Cash Handling & POS Systems
- Order Accuracy & Speed
- Upselling & Product Suggestions
- Cleanliness & Workspace Organization
- Team Collaboration
- Active Listening & Communication
- Multitasking in Fast-Paced Environments
- Flexible Availability
- Patience and empathy
- Initiative-taking
- Leadership qualities
Timeline
Kids Club Associate / Front Desk Associate
EoS Fitness
10.2023 - Current
Sales Associate
Tillys
10.2021 - 07.2023
Cashier
Firehouse Subs
12.2020 - 05.2021
High School Diploma - undefined
Poston Butte High School
Associate in Arts - Psychology
Mesa Community College / Chandler-Gilbert Community College
PERSONAL INFORMATION
Availability: Flexible Availability