Tiffany Hamm
Summary
Aspiring dental professional seeking to gain hands-on experience in the dental field while pursuing a college education to become a dental hygienist. Passionate about member care, oral health education, and assisting in clinical procedures to contribute to a high-quality dental practice.
Overview
3
3
years of professional experience
Work History
Front Desk/Kids Club Associate
Columbia Basin Racquet Club
03.2023 - Current
- Serve as the first point of contact for members, providing exceptional customer service and assistance
- Manage front desk operations, including check-ins, reservations, and membership inquiries
- Manage multiple incoming calls while simultaneously assisting members at the front desk, ensuring efficient service and prioritization
- Process transactions, membership payments, and maintain accurate records
- Coordinate scheduling for club services and communicate policies to members
- Assist in maintaining a welcoming and professional environment for all guests
- Supervise and engage with children in the Kids Club, ensuring a safe and fun environment
- Communicate with parents about their child's experience, addressing any concerns with professionalism and care
- Engage children in interactive and educational activities to foster social and cognitive development
Cashier
Sluy's Poulsbo Bakery
07.2022 - 08.2022
- Provided customer service, handled transactions, and operated the cash register
- Assisted customers with product inquiries and purchases
- Maintained cleanliness and organization of the bakery's front-end
- Stocked bakery items and ensured product availability
Education
Associate of Science - Dental Hygiene
Columbia Basin College
Pasco, WA06-2026
High School Diploma -
Richland High School
Richland, WA06-2024
Skills
- Front desk experience and customer service
- Appointment scheduling and reservation management
- Handling phone calls, answering inquiries, and directing calls when necessary
- Efficient multitasking
- Basic office management and organization
- Experience working with children in a Kids Club setting
- Strong interpersonal and member communication skills
Timeline
Front Desk/Kids Club Associate
Columbia Basin Racquet Club
03.2023 - Current
Cashier
Sluy's Poulsbo Bakery
07.2022 - 08.2022
Associate of Science - Dental Hygiene
Columbia Basin College
High School Diploma -
Richland High School
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