Kaitlyn Lathrop
Gilbert,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in staff scheduling, operational efficiency, and creating a positive atmosphere for staff and customers alike.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Raising Cane's Chicken Fingers
08.2022 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure high levels of efficiency, consistency, and quality in both food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Carefully interviewed, selected, trained, and supervised staff.
- Led and directed team members on effective methods, operations, and procedures.
Crewmember
Raising Cane's Chicken Fingers
08.2019 - 08.2022
- Enhanced team productivity by maintaining clean and organized workspaces for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Human Resources Management
Chandler Gilbert Community College
Gilbert, AZ12.2027
Skills
- Operations Management
- Staff Management
- Customer Engagement
- Crew Scheduling
- Order Delivery Practices
- Conflict Resolution
- Time Management
- Customer Service
Timeline
Restaurant Manager
Raising Cane's Chicken Fingers
08.2022 - Current
Crewmember
Raising Cane's Chicken Fingers
08.2019 - 08.2022
Bachelor of Science - Human Resources Management
Chandler Gilbert Community College
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