Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kaitlyn Lewandowski

Yale,MI

Summary

Talented Assistant Branch Manager successful in managing highly effective teams with focus on account service and retention. Detail-oriented financial professional with 2 years of industry experience. Persuasive communicator with proactive approach to resolving account and customer service issues. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

3
3
years of professional experience

Work History

Assistant Branch Manager

Enterprise Mobility
Fort Gratiot, Michigan
11.2021 - Current
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Developed strategy to achieve target sales goals.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.

Salesperson

MG8 Cleveland
Cleveland, OH
07.2021 - 10.2021
  • Advised customers on the latest product features and benefits.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Provided personalized service to build relationships with customers.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Mortgage Loan Officer

Quicken Loans
Cleveland, OH
05.2021 - 07.2021
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Resolved borrower complaints in a timely manner while providing excellent customer service.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Identified opportunities for improvement in processes related to outbound calls.
  • Presented information about membership details and purchase advantages.

Education

Bachelor of Arts - Business Administration And Management

Notre Dame College
Cleveland, OH
05-2021

Skills

  • Strong Leadership
  • Team Development
  • Strong Interpersonal Skills
  • Operational Efficiency
  • Client Relationship Management

Affiliations

  • College cheerleader 2017-2021
  • Cheer Captain from 2020-2021
  • Dean's list and Presidents club multiple semesters

Timeline

Assistant Branch Manager

Enterprise Mobility
11.2021 - Current

Salesperson

MG8 Cleveland
07.2021 - 10.2021

Mortgage Loan Officer

Quicken Loans
05.2021 - 07.2021

Bachelor of Arts - Business Administration And Management

Notre Dame College

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Kaitlyn Lewandowski