Kaitlyn Martin
Richmond,VA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
A Child’s Place
Richmond, VA
03.2023 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
- Monitored classroom to verify safe and secure environment.
- Modeled positive behavior and communication skills for students.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
Cashier
CVS Pharmacy
Richmond, VA
10.2020 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted over 50 patients per day.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record all transactions accurately and efficiently.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Wendys Fast Food
Richmond, VA
06.2020 - 09.2020
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained cash drawer of $Amount or more per shift.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register to record all transactions accurately and efficiently.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Education
Mills E Godwin High School
2101 Pump RdSkills
- Stocking and Replenishing
- Cash Drawer Management
- Bagging and Packaging
- Merchandise Restocking
- Cash Register Operation
- Refund Handling
- Maintaining Store Appearance
- Product Restocking
- Customer assistance
- Currency counting
- Money handling
- Basic math skills
- Coaching and mentoring
- Order taking
- Cash register systems
- Payment collection
- Cleaning and sanitizing
- Customer Relations
- Product knowledge
- Receipt and refund issuance
Child Safety
Strong Work Ethic
Active listener
CPR and First Aid
Cleaning and sanitation
Child Care
Timeline
Daycare Teacher
A Child’s Place
03.2023 - Current
Cashier
CVS Pharmacy
10.2020 - 08.2021
Cashier
Wendys Fast Food
06.2020 - 09.2020
Mills E Godwin High School