Kaitlyn Martinez
Saugerties,US
Summary
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Experienced with precision cutting, fitting, and installing glass in diverse environments. Utilizes technical skills and attention to detail to ensure high-quality results. Knowledge of safety protocols and best practices guarantees reliable and secure installations.
Glazing professional prepared for role with extensive experience in glass installation and repair. Known for reliability, attention to detail, and ability to adapt to changing project demands. Team-oriented with focus on collaborative success and delivering outstanding results. Expertise in handling different glass types and ensuring installations meet safety and quality standards.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Glaizer
Catskill Mnt Glass and Mirror
06.2024 - Current
- Maintained a clean and organized workspace, promoting safety and productivity among team members.
- Improved glass installation efficiency by using advanced cutting and shaping techniques.
- Resolved customer complaints promptly and professionally, ensuring high levels of satisfaction with final results.
- Established a positive work environment by fostering teamwork, open communication, and mutual respect among colleagues.
- Collaborated with architects, builders, and designers to develop creative solutions for custom glass projects.
- Identified potential issues early on during site visits, preventing delays or complications during installation processes.
- Completed glazing projects within deadlines by managing time effectively and prioritizing tasks.
- Repaired damaged windows or panels efficiently while minimizing disruption to clients'' daily operations or home life.
- Demonstrated adaptability when facing unexpected challenges on job sites by proposing alternative strategies that still achieved desired outcomes.
- Enhanced safety measures for the team by conducting regular equipment inspections.
Office Manager
Catskill Mnt Glass and Mirror Inc
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assistant Manager
Mavis Discount Tire
08.2022 - 10.2022
- Exceeded sales targets and met business objectives by motivating employees and promoting targeted products
- I'm in charge of maintaining professional relationships with suppliers and customers
- Provided excellent customer service in a timely manner
Parts Specialist
Advance Auto Parts
11.2021 - 09.2022
- I worked from counter helping out any customer that walked in
- I would stock parts/ put away Parts
- I would do planograms
Assistant Manager
Mavis Discount Tire
04.2022 - 08.2022
- I'm in charge of maintaining professional relationships with suppliers and customers
- Increased profits by setting ambitious sales goals, motivating salespeople, directing improvements in customer service
Welder
M&E Mfg. Co., Inc.
09.2021 - 03.2022
- Weld/ fabricate stainless steel
- Read blue prints
- Use hand tools( drills, ratchets, handtools
- Used my tig welding skills to design and build safety guards, angle iron, and square tubing
Education
High School - undefined
Kingston High School
Kingston, NY01.2019
Skills
- Team management
- Strong verbal communication
- Supervision
- Team building
- Self-motivated
- Team Leadership
- Tempered glass handling
- Power tool operation
- Hand tool proficiency
- Precision glass cutting
- Glass installation
- Residential glazing
- Insulated glass units
- Skylight installation
- Sealant application
- Window glazing
- Custom glass fabrication
- Mirror installation
- Glass edging
- Expert measuring techniques
- Storefront installation
- Frameless shower enclosures
- Excellent work ethic
- Strong mathematical skills
- Residential glass installation
- Blueprints interpretation
- Safety protocol
- Commercial glass installation
Timeline
Glaizer
Catskill Mnt Glass and Mirror
06.2024 - Current
Office Manager
Catskill Mnt Glass and Mirror Inc
10.2023 - Current
Assistant Manager
Mavis Discount Tire
08.2022 - 10.2022
Assistant Manager
Mavis Discount Tire
04.2022 - 08.2022
Parts Specialist
Advance Auto Parts
11.2021 - 09.2022
Welder
M&E Mfg. Co., Inc.
09.2021 - 03.2022
High School - undefined
Kingston High School
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