Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Mathusek

Little River,SC

Summary

Experienced online personal shopper with proven expertise. Excels in customer service and product selection. Recognized for maintaining high satisfaction ratings through attention to detail and effective communication. Skilled in order fulfillment and demonstrates strong teamwork and adaptability in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Lowes Foods
Little River, SC
09.2020 - Current
  • Trained new staff on best practices for online shopping operations and customer service.
  • Managed online order processing, ensuring accuracy and timely fulfillment.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Developed loyal client relationships through excellent communication skills

Online Personal Shopper

ShopRite
Hauppauge, NY
10.2018 - 07.2020

Same skills as current job at Lowes Foods.

Education

Certificate - Medical Assistant

Horry-Georgetown Technical College
Conway, SC

Nursing

SUNY, Farmingdale
Farmingdale, NY

Dental Hygiene

Horry-Georgetown Technical College
Conway, SC

Skills

  • Patience and empathy
  • Sales experience
  • Customer service
  • Planning and organization
  • Documentation and reporting
  • Verbal and written communication
  • Strong interpersonal skills
  • Teamwork and collaboration
  • Strong work ethic
  • Multitasking and organization

Certification

  • CPR
  • BLS
  • Dental radiology

Timeline

Online Personal Shopper

Lowes Foods
09.2020 - Current

Online Personal Shopper

ShopRite
10.2018 - 07.2020

Certificate - Medical Assistant

Horry-Georgetown Technical College

Nursing

SUNY, Farmingdale

Dental Hygiene

Horry-Georgetown Technical College